After-Hours Housing Crisis & Programs Specialist

Ourhouseshelter; Little Rock (AR); On-site; USD 21,000 - 34,000; Part time

Job summary

Our House is seeking an after-hours staff member to oversee a large 24/7 residential facility on weekends and during night shifts, handling incidents and ensuring safety for residents, volunteers, and visitors. You will maintain clear communication with staff, document events, and enforce shelter rules across the campus.

The role is part-time, in-person, and requires crisis management, teamwork with the Housing Team, and reliable transportation.

Qualifications

• High school diploma is required.
• Must lift 40 pounds and have reliable transportation.
• Must pass criminal background checks, child/adult maltreatment registry checks, sex offender registry checks, and a pre-employment drug screen.

Responsibilities

• Oversee residents in a large, 24/7 residential facility and all campus areas.
• Report emergencies immediately and document incidents and concerns.
• Ensure residents participate in mandatory programs and refer them to Our House programs.
• Communicate with Housing Team about residents' needs, evictions, shelter needs, and system changes.
• Ensure meals are prepared and served; enforce shelter rules and policies.
• Assign chores after each meal and administer drug tests as needed.
• Monitor sobriety and document drug/alcohol-related incidents with the write-up system.
• Keep shelter areas clean, organized, and safe; process maintenance work orders.
• Handle new intakes and exits; complete required paperwork.
• Greet and orient volunteers; document donations and volunteer activities.

Skills

Social services experience

Residential setting

Conflict resolution

Communication skills

Entrepreneurial spirit

Collaboration

Mission-driven

Self-direction

Education

High school diploma

Job description

Our House is seeking an after-hours staff member to oversee a large 24/7 residential facility on weekends and during night shifts, handling incidents and ensuring safety for residents, volunteers, and visitors. You will maintain clear communication with staff, document events, and enforce shelter rules across the campus.

The role is part-time, in-person, and requires crisis management, teamwork with the Housing Team, and reliable transportation.