After Hours Customer Account Specialist

Swift Transportation; Phoenix (AZ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

401k

Medical

Dental

Vision

Life Insurance

Pet insurance

Employee stock purchase plan

Tuition assistance

Military leave

Vendor discounts

Job summary

Swift Transportation is seeking a logistics coordinator to join our Phoenix-area team. This role runs 5PM–5AM, four days on and four days off, with an hourly wage between $20 and $23 based on experience and qualifications. The role prioritizes accuracy, communication, and teamwork within a fast-paced transportation environment.

We offer comprehensive benefits and opportunities for growth as part of the industry's largest truckload carrier in America.

Qualifications

• Previous experience in transportation industry required.
• Working knowledge of MS Office (Excel and Word) required.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful

Responsibilities

• Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity.
• Serve as Customer and Driver's first line of communication and refer Customer/Driver to the proper department if/when necessary (i.e. Pricing, claims, etc.).
• Monitor and trace loads so that follow up can be made to Customers regarding late pickups and or deliveries.
• Assist in collecting and maintaining current Customer information in the system.
• Manage EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.
• Proactively work to assist others in achieving the organization's objectives.

Skills

Verbal and written communication

Detail-oriented

Analytical thinking and problem Solv

Interpreting user needs into system r.

Understanding system data and discrep.

System analytics knowledge

Tools

MS Office

Excel

Word

Job description

Position at Swift Transportation

5PM-5AM 4 days on, then 4 days off.

$20-23 depending on expereince and qualifications

Who We Are:

Swift Transportation has been an Industry leader for many years with a profound history dating back to the 1960s. Swift is the largest truckload carrier in America with various locations throughout the nation that allow our drivers, shop employees, and office staff to cultivate strong connections. We are a company that is passionate about continual learning and improvement which in turn, allows for a diverse amount of advancement and growth opportunities. We place a strong emphasis on culture because we strongly believe that it is a key contributor in achieving overall results here at Swift.

Description

Position at Swift Transportation

Shift:

5PM-5AM 4 days on, then 4 days off.

Compensation:

$20-23 depending on expereince and qualifications

Job Responsibilities: What you will do

• Commit to and receive detailed customer load information by telephone, fax or electronic tendering, and input all load information into the system accurately to ensure system integrity.
• Serve as Customer and Driver's first line of communication and refer Customer/Driver to the proper department if/when necessary (i.e. Pricing, claims, etc.).
• Monitor and trace loads so that follow up can be made to Customers regarding late pickups and or deliveries.
• Assist in collecting and maintaining current Customer information in the system.
• Manage EDI related requirements regarding 214 Status releasing or other similar electronic transmissions as required by Customer.
• Proactively work to assist others in achieving the organization's objectives.

Copy and paste URL into browser to view full description: https://knxtrans.jdxpert.com/ShowJob.aspx?EntityID=2&id=7651

Qualifications: What you need to bring

• Previous experience in transportation industry required.
• Working knowledge of MS Office (Excel and Word) required.
• Good verbal and written communication skills.
• Detail-oriented with strong organizational skills.
• Microsoft Office Suite
• Report generation
• Mathematical, analytical and problem solving skills.
• Ability to interpret user needs and translate into system requirements.
• Ability to understand system data and to identify discrepancies
• Previous knowledge of system analytics helpful

We offer:

Our Benefits Package includes 401k, Medical, Dental, Vision, Disability, Supplemental and Life Insurance as well as pet insurance. We also offer an Employee Stock Purchase plan, paid training, wellness programs, Flexible Spending Account, Tuition Assistance Programs (subject to change), Military Leave, and discounts with our vendors.

Volunteer opportunities to support our local communities - We have an adoration for helping others which is why we have worked hard to establish partnerships with organizations such as Children's Miracle Network and Habitat for Humanity that allow us to give back.

Training, Development & Growth Opportunities - Our success at Swift is driven by our people! Our goal is to provide a supportive environment that promotes growth and advancement. We invest the time to ensure our employees receive the best training, along with all the tools and resources to thrive.

Diversity, Equity and Inclusion - A diverse workforce allows us to achieve a dynamic business advantage where we can openly collaborate, thus bringing new ideas to the table that contribute to innovative and effective solutions. Everyone at Swift has a voice and your opinion matters.

The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.

Candidates must be authorized to work in the U.S. The Company does not sponsor employment visas.