Affordable Housing Leasing Specialist

Aeon; BLOOMINGTON (MN); On-site; USD 42,000 - 46,000; Full time

Job summary

Aeon is seeking a Leasing Agent for Blooming Meadows South in Bloomington, MN. You will connect people to housing, conduct tours, and guide applicants through applications and eligibility while supporting renewals and keeing records up to date.

This full-time, in-person role emphasizes building welcoming relationships, meeting occupancy goals, and collaborating with the property management team to ensure a smooth leasing experience for diverse residents.

Qualifications

• Previous experience in a customer-facing role such as leasing, property management, affordable housing, real estate, sales, hospitality, or customer service.

Responsibilities

• Maintain current knowledge of apartment availability, rental rates, community features, leasing criteria, and applicable affordable housing requirements; respond promptly to inquiries and provide prospective residents with clear and accurate information about available homes and the leasing process.
• Build relationships with prospective residents, understand their housing needs, conduct engaging property and apartment tours, and consistently follow up to move prospects through the leasing process and meet occupancy goals.
• Guide applicants through the application process, including communicating screening and eligibility requirements, collecting and reviewing required documentation, and supporting income and eligibility verification in accordance with Aeon policies, Fair Housing requirements, and applicable affordable housing programs.
• Maintain accurate and timely prospect, application, and leasing information in Aeon's property management systems; partner with property management and compliance staff to address application or eligibility questions and keep applicants informed throughout the process.
• Prepare lease agreements, addenda, and other required documentation accurately and on time; review lease terms, community policies, and other important information with new residents.
• Coordinate with property management and maintenance teams to ensure apartments are ready for scheduled move-ins and all required documentation, deposits, and payments are complete.
• Prepare move-in materials and provide new residents with an organized, welcoming transition into their home.
• Support the lease renewal process by tracking upcoming expirations, communicating with residents, preparing renewal documentation, and completing timely follow-up to support resident retention.
• Build positive relationships with residents and provide responsive, respectful service, addressing questions within the scope of the role and connecting residents with the appropriate team member when needed.
• Build connections with residents across the Blooming Meadows South community and contribute to an environment where people feel welcomed, understood, and respected.
• Contribute to a welcoming community experience and support resident and community activities as needed.
• Partner closely with the Senior Property Manager, Assistant Property Manager, maintenance team, compliance staff, and other Aeon teams to support occupancy and overall property operations.
• Maintain awareness of the appearance and condition of leasing areas, tour routes, common spaces, model apartments, and available homes, communicating concerns, correcting issues, and coordinating follow-up as needed.
• Maintain accurate and confidential applicant and resident information and follow Aeon policies, procedures, safety practices, and Fair Housing requirements.
• Participate in property meetings, trainings, and other Aeon initiatives and provide support across the Blooming Meadows South community as needed.

Skills

Customer service

Communication

Relationship-building

Organization

Attention to detail

Multitasking

Tech proficiency

DEI commitment

Tools

Property management software

Job description

Aeon is seeking a Leasing Agent for Blooming Meadows South in Bloomington, MN. You will connect people to housing, conduct tours, and guide applicants through applications and eligibility while supporting renewals and keeing records up to date.

This full-time, in-person role emphasizes building welcoming relationships, meeting occupancy goals, and collaborating with the property management team to ensure a smooth leasing experience for diverse residents.