Affiliate Operations Specialist (Human Resources) - Bronx (30188)

Physician Affiliate Group of New York; New York (NY); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

401(k) company contribution

Generous annual paid time off

Medical, prescription, and dental coverage

Life insurance and AD&D coverage

Job summary

The Physician Affiliate Group of New York is seeking an Affiliate Operations Specialist to manage HR compliance and streamline onboarding processes. This role involves maintaining relationships with providers, acting as the primary contact for credentialing, and ensuring data accuracy across HR systems.

Qualifications include a Bachelor's degree or equivalent experience, effective communication skills, and proficiency in Microsoft Office Suite. The position offers a competitive salary range of $65,000 – $75,000 per year.

Qualifications

• Bachelor's degree or equivalent in education plus three years’ related experience in a healthcare setting.
• Strong communication and interpersonal skills are essential.
• Proficient use of Microsoft Office Suite required.

Responsibilities

• Manage compliance with mandatory trainings and annual health assessments.
• Act as the primary point of contact for credentialing and onboarding.
• Track new hires to ensure smooth onboarding processes.

Skills

Effective communication and interaction skills

Interpersonal and organizational skills

Proficient use of Microsoft Office Suite

Ability to work independently and prioritize

Education

Bachelor's degree or equivalent in education

HR certification preferred

Job description

Affiliate Operations Specialist (Human Resources)

Location: PAGNY Corporate – NewYork, NY 10170 (Bronx) | Type: Regular Full‑Time | Salary: $65,000 – $75,000 per year | Shift: 1

Responsibilities

• Manage compliance with mandatory and non‑mandatory trainings, continuing education, annual health assessments, and work evaluations.
• Act as the primary point of contact for credentialing and onboarding, managing multiple new providers’ progress.
• Track all new hires to ensure onboarding is smooth, thorough, and data is updated in HRIS, employee files, credentialing, and onboarding trackers.
• Maintain relationships with providers and staff by checking in periodically.
• Lead and facilitate recurring new‑hire orientation and other activities; provide hands‑on guidance for timesheet processing, benefits, CME, payroll and holiday calendars.
• Manage all HRIS transactions promptly, make change requests, follow up with appropriate personnel, and communicate with corporate and NYC Health + Hospitals approvers for escalated issues.
• Build and maintain relationships with site leadership, MSO, OHS, NYC Health + Hospitals Human Resources Partners, chiefs/chairs, and other stakeholders; attend site committee meetings when necessary.
• Handle routine labor relations and HR inquiries related to policies, procedures, and bargaining agreements; refer complex matters to the appropriate Labor and Employee Relations team member.

Qualifications

• Bachelor's degree or equivalent in education and/or experience plus three years’ related experience in a healthcare setting; HR certification preferred.
• Effective communication and interaction skills with personnel at all levels; excellent interpersonal, organizational, and written communication skills.
• Highest degree of integrity, professionalism, diplomacy, and discretion; maintain confidentiality.
• Proficient use of Microsoft Office Suite (Outlook, Word, PowerPoint, Excel).
• Ability to work independently, efficiently, under pressure, and prioritize in a deadline‑driven environment.

Benefits

• 401(k) company contribution: 3% of base earnings immediately vested; 7% additional after one year.
• Generous annual paid time off (PTO), vacation, and holiday.
• Medical, prescription, and dental coverage with top‑tier plans.
• Life insurance and AD&D coverage equal to 3x salary (up to $250,000) at no cost; additional voluntary coverage available.
• Healthcare and dependent‑care flexible spending accounts (FSAs).
• Pre‑tax employee‑paid contributions for commuting expenses.

Physician Affiliate Group of New York, P.C. (PAGNY) is an equal opportunity employer committed to equitable hiring practices and a supportive workplace.