AFB Medical Appointment Scheduler - Patient Access

General Infomatics, Inc. (GI); Whiteman Afb (MO); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Health & Welfare Benefits

Vacations

Holidays

Sick leave

Job summary

General Infomatics, Inc. seeks a Medical Appointment Clerk to support Whiteman AFB, MO in a full-time contract role. The position follows a 0730–430 schedule, Monday to Friday, and requires handling appointment requests through CHCS, AHLTA, MHS GENESIS, and DEERS.

The ideal candidate has at least six months in medical office scheduling, can type 50 WPM, communicates clearly in English, and can pass a US government background check. This sedentary role may involve light walking and lifting.

Qualifications

• High school or GED diploma.
• At least six months of experience in medical office scheduling.
• Ability to type a minimum of 50 WPM.
• Ability to operate office equipment, such as personal computers, copiers, fax machines and telephone systems.
• Knowledge of CHCS, AHLTA, MHS GENESIS and DEERS.

Responsibilities

• Schedules medical appointments and determines patient eligibility for services from phone calls, secured messaging or other methods used for appointment requests.
• Maintains appointment schedules using government computer systems (CHCS, AHLTA or MHS GENESIS) and validates eligibility through DEERS.
• Receives and electronically delivers telephone messages to PCMs and/or clinic nurses using the Government computer system and guidelines.
• Demonstrates knowledge of systems: AHLTA, CHCS, MHS GENESIS, DEERS.

Skills

Medical scheduling

Typing 50 WPM

Customer service

Clear English communication

Follow instructions

General medical ethics

Background check readiness

Education

High school or GED diploma

Tools

CHCS

AHLTA

MHS GENESIS

DEERS

Job description

General Infomatics, Inc. seeks a Medical Appointment Clerk to support Whiteman AFB, MO in a full-time contract role. The position follows a 0730–430 schedule, Monday to Friday, and requires handling appointment requests through CHCS, AHLTA, MHS GENESIS, and DEERS.

The ideal candidate has at least six months in medical office scheduling, can type 50 WPM, communicates clearly in English, and can pass a US government background check. This sedentary role may involve light walking and lifting.