Aesthetics Manager

Tareen Dermatology; Saint Paul (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

Tareen Dermatology seeks an experienced Aesthetics Manager to lead operations across multiple cosmetic service locations. You will supervise teams, coordinate training, manage staffing and inventory, and ensure a high-quality patient experience.

You will drive performance reporting, partner with marketing for promotions, and assist with new workflows and locations. The role requires strong leadership, organizational skills, and cross-functional collaboration.

Qualifications

• At least five years of experience in dermatology, medical aesthetics, a salon, spa, or comparable aesthetic setting.
• Previous leadership or supervisory experience.
• Strong verbal and written communication skills.
• Demonstrated ability to coach employees, resolve conflict, and manage competing priorities.
• Excellent organization, follow-through, and attention to detail.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office or similar business software.
• Ability to travel to Tareen Dermatology locations as operational needs arise.

Responsibilities

• Provide daily leadership and support to the Cosmetic Liaison and Cosmetic Injectable Assist teams.
• Recruit, onboard, train, coach, and develop team members.
• Conduct performance reviews and address performance concerns.
• Manage aesthetician staffing, schedules, timecards, PTO requests, and coverage needs.
• Coach employees on patient flow, injectable preparation, safety protocols, service standards, and cross-functional teamwork.
• Support front desk and administrative teams during peak periods, staffing shortages, events, and promotions.
• Develop and refine training programs that promote team readiness and operational consistency.
• Coordinate aesthetic and injectable training, including scheduling, logistics, attendance, communication, and follow-up.
• Plan and facilitate monthly aesthetic team meetings.
• Provide ongoing education about cosmetic services, systems, procedures, and practice protocols.
• Communicate operational priorities, promotions, training information, and performance expectations to aestheticians and providers.
• Oversee daily cosmetic operations and help ensure a seamless, high-quality patient experience.
• Maintain and update protocols, standard operating procedures, and patient education materials.
• Monitor cosmetic inventory and communicate restocking needs.
• Support accurate payment processing and the administration of financing and loyalty programs.
• Maintain provider stipend records and supporting documentation.
• Prepare weekly operational reports and monthly KPI reports, including rebooking rates, patient volume, and add-on performance.
• Identify trends and recommend coaching or process improvements.
• Assist with the implementation of new workflows, processes, services, and locations.
• Serve as the primary operational contact for medical providers regarding cosmetic scheduling, training, promotions, and follow-up needs.
• Respond to cosmetic service inquiries by phone, email, and in person.
• Serve as an escalation point for complex cosmetic service concerns.
• Partner with team members to resolve patient concerns with professionalism, empathy, and sound judgment.
• Maintain accurate, confidential, and HIPAA-compliant documentation and patient records.
• Partner with Marketing to coordinate aesthetic promotions, events, and service launches.

Skills

Leadership

Coaching

Communication

Organization

Analytical skills

Problem solving

MS Office

Travel readiness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

About Tareen Dermatology

Tareen Dermatology provides compassionate, state-of-the-art medical, surgical, and cosmetic dermatologic care. We are committed to exceeding our patients’ expectations through individualized, expert, and ethical care while supporting the communities we serve.

We are seeking an experienced, organized, and people-focused Aesthetics Manager to help lead the operations of our growing cosmetic services division.

The Opportunity

The Aesthetics Manager oversees the day-to-day operations that support a consistent, high-quality cosmetic patient experience across multiple locations. This position combines team leadership, scheduling, training, patient coordination, inventory management, performance reporting, and operational support.

The Aesthetics Manager serves as a key resource for aestheticians, cosmetic liaisons, injectable assistants, medical providers, and administrative teams. This individual also acts as second-in-command when the Director of Aesthetics is unavailable.

What You Will Do

Team Leadership and Development

• Provide daily leadership and support to the Cosmetic Liaison and Cosmetic Injectable Assist teams.
• Recruit, onboard, train, coach, and develop team members.
• Conduct performance reviews and address performance concerns constructively and consistently.
• Manage aesthetician staffing, schedules, timecards, PTO requests, and coverage needs.
• Coach employees on patient flow, injectable preparation, safety protocols, service standards, and cross-functional teamwork.
• Support front desk and administrative teams during peak periods, staffing shortages, events, and promotional launches.

Training and Communication

• Develop and refine training programs that promote team readiness and operational consistency.
• Coordinate aesthetic and injectable training, including scheduling, logistics, attendance, communication, and follow-up.
• Plan and facilitate monthly aesthetic team meetings.
• Provide ongoing education about cosmetic services, systems, procedures, and practice protocols.
• Communicate operational priorities, promotions, training information, and performance expectations to aestheticians and providers.

Operations and Performance

• Oversee daily cosmetic operations and help ensure a seamless, high-quality patient experience.
• Maintain and update protocols, standard operating procedures, and pre- and post-care patient education materials.
• Monitor cosmetic inventory and communicate restocking needs.
• Support accurate payment processing and the administration of financing and loyalty programs.
• Maintain provider stipend records and supporting documentation.
• Prepare weekly operational reports and monthly aesthetician KPI reports, including rebooking rates, patient volume, and add-on performance.
• Identify trends and recommend coaching or process improvements.
• Assist with the implementation of new workflows, processes, services, and locations.

Patient and Provider Support

• Serve as the primary operational contact for medical providers regarding cosmetic scheduling, training, promotions, and follow-up needs.
• Respond to cosmetic service inquiries by phone, email, and in person.
• Serve as an escalation point for complex cosmetic service concerns.
• Partner with team members to resolve patient concerns with professionalism, empathy, and sound judgment.
• Maintain accurate, confidential, and HIPAA-compliant documentation and patient records.

Marketing and Events

• Partner with the Marketing team to coordinate aesthetic promotions, cosmetic events, and service launches.
• Help ensure teams are prepared to communicate and execute promotions accurately and consistently.

What You Bring

Required

• At least five years of experience in dermatology, medical aesthetics, a salon, spa, or comparable aesthetic setting.
• Previous leadership or supervisory experience.
• Strong verbal and written communication skills.
• Demonstrated ability to coach employees, resolve conflict, and manage competing priorities.
• Excellent organization, follow-through, and attention to detail.
• Strong analytical and problem-solving skills.
• Sound judgment, professionalism, integrity, and discretion.
• Proficiency with Microsoft Office or similar business software.
• Ability to travel to Tareen Dermatology locations as operational needs arise.

Preferred

• Bachelor’s degree in business, healthcare administration, hospitality, or a related field.
• Leadership experience in dermatology, medical aesthetics, or a multi-location clinical environment.
• Experience with staff scheduling, performance reporting, inventory management, and patient-service recovery.

Work Environment and Physical Requirements

This position works primarily in a clinical setting and requires occasional travel between locations. The role includes prolonged periods of sitting and computer work and occasionally requires lifting up to 20 pounds.

Tareen Dermatology is an equal opportunity employer. We welcome qualified applicants from all backgrounds and are committed to maintaining a respectful and inclusive workplace.