Aesthetics Operations Leader

Tareen Dermatology; Saint Paul (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

Tareen Dermatology seeks an experienced Aesthetics Manager to lead operations across multiple cosmetic service locations. You will supervise teams, coordinate training, manage staffing and inventory, and ensure a high-quality patient experience.

You will drive performance reporting, partner with marketing for promotions, and assist with new workflows and locations. The role requires strong leadership, organizational skills, and cross-functional collaboration.

Qualifications

• At least five years of experience in dermatology, medical aesthetics, a salon, spa, or comparable aesthetic setting.
• Previous leadership or supervisory experience.
• Strong verbal and written communication skills.
• Demonstrated ability to coach employees, resolve conflict, and manage competing priorities.
• Excellent organization, follow-through, and attention to detail.
• Strong analytical and problem-solving skills.
• Proficiency with Microsoft Office or similar business software.
• Ability to travel to Tareen Dermatology locations as operational needs arise.

Responsibilities

• Provide daily leadership and support to the Cosmetic Liaison and Cosmetic Injectable Assist teams.
• Recruit, onboard, train, coach, and develop team members.
• Conduct performance reviews and address performance concerns.
• Manage aesthetician staffing, schedules, timecards, PTO requests, and coverage needs.
• Coach employees on patient flow, injectable preparation, safety protocols, service standards, and cross-functional teamwork.
• Support front desk and administrative teams during peak periods, staffing shortages, events, and promotions.
• Develop and refine training programs that promote team readiness and operational consistency.
• Coordinate aesthetic and injectable training, including scheduling, logistics, attendance, communication, and follow-up.
• Plan and facilitate monthly aesthetic team meetings.
• Provide ongoing education about cosmetic services, systems, procedures, and practice protocols.
• Communicate operational priorities, promotions, training information, and performance expectations to aestheticians and providers.
• Oversee daily cosmetic operations and help ensure a seamless, high-quality patient experience.
• Maintain and update protocols, standard operating procedures, and patient education materials.
• Monitor cosmetic inventory and communicate restocking needs.
• Support accurate payment processing and the administration of financing and loyalty programs.
• Maintain provider stipend records and supporting documentation.
• Prepare weekly operational reports and monthly KPI reports, including rebooking rates, patient volume, and add-on performance.
• Identify trends and recommend coaching or process improvements.
• Assist with the implementation of new workflows, processes, services, and locations.
• Serve as the primary operational contact for medical providers regarding cosmetic scheduling, training, promotions, and follow-up needs.
• Respond to cosmetic service inquiries by phone, email, and in person.
• Serve as an escalation point for complex cosmetic service concerns.
• Partner with team members to resolve patient concerns with professionalism, empathy, and sound judgment.
• Maintain accurate, confidential, and HIPAA-compliant documentation and patient records.
• Partner with Marketing to coordinate aesthetic promotions, events, and service launches.

Skills

Leadership

Coaching

Communication

Organization

Analytical skills

Problem solving

MS Office

Travel readiness

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Tareen Dermatology seeks an experienced Aesthetics Manager to lead operations across multiple cosmetic service locations. You will supervise teams, coordinate training, manage staffing and inventory, and ensure a high-quality patient experience.

You will drive performance reporting, partner with marketing for promotions, and assist with new workflows and locations. The role requires strong leadership, organizational skills, and cross-functional collaboration.