Benefits
- Bonus based on performance
- Competitive salary
- Employee discounts
- Opportunity for advancement
- Training & development
- Wellness resources
- Paid time off
Aesthetics Coordinator @ Relive Health
Relive Wellington is seeking a polished, sales-driven, and highly organized Aesthetics Coordinator to join our growing luxury aesthetics team. This is a high-impact, patient-facing role responsible for driving revenue growth, delivering an exceptional luxury patient experience, and supporting overall practice success. The ideal candidate thrives in a fast-paced, performance-focused environment and is passionate about aesthetics, skincare, wellness, and relationship-based sales.
The Aesthetics Coordinator serves as the primary liaison between patients, providers, and the front-of-house team to ensure seamless care, strong patient retention, and continued practice growth.
Core Responsibilities
Sales & Revenue Growth
- Conduct personalized aesthetic consultations and create customized treatment plans
- Recommend and sell aesthetic services, treatment packages, and medical-grade skincare products including ZO Skin Health
- Meet and exceed monthly sales goals, conversion metrics, and revenue targets
- Upsell and cross-sell services based on patient goals and treatment history
- Maintain strong consultation-to-treatment conversion rates
- Build long-term patient relationships that drive loyalty and retention
- Consistently follow up with prospective patients to maximize bookings, conversions, and patient retention
Scheduling & Patient Coordination
- Manage and optimize provider schedules for services including: Botox/Xeomin
- Dermal Fillers & Biostimulators
- Hair Restoration Treatments
- HydraFacial
- Microneedling with PRP & Exosomes
- Chemical Peels
Additional responsibilities include
- Proactively rebooking patients
- Managing follow-up appointments
- Maintaining a full and optimized provider schedule
- Building and retaining a loyal book of business
Patient Experience & Retention
- Deliver a luxury, high-touch patient experience from inquiry through post-treatment follow-up
- Complete care calls, texts, and post-treatment check-ins
- Support long-term treatment planning and patient retention strategies
- Address patient questions and concerns professionally and promptly
- Create an elevated and welcoming patient experience at every touchpoint
Clinical & Operational Support
- Maintain strong knowledge of aesthetic services, skincare, and treatment protocols
- Educate patients on pre- and post-care instructions
- Coordinate with vendors and clinical teams to support optimal patient outcomes
- Accurately document consultations, treatment plans, and sales in EMR/CRM systems
- Ensure HIPAA compliance and accurate patient documentation
- Support smooth daily operations alongside providers and front desk staff
Team Collaboration & Brand Representation
- Serve as a brand ambassador for Relive Aesthetics
- Support practice promotions, marketing initiatives, and patient engagement campaigns
- Coordinate and execute quarterly promotional, educational, and patient appreciation events designed to drive patient engagement, retention, and revenue growth
- Communicate professionally and collaboratively with providers and team members
- Uphold company culture, professionalism, and luxury patient experience standards
Qualifications
- Experience in a medical spa, dermatology, plastic surgery, or aesthetic practice preferred
- Strong sales background with proven ability to meet or exceed goals
- Excellent communication and interpersonal skills
- Highly organized with strong attention to detail
- Professional, polished, and patient-focused demeanor
- Ability to multitask in a fast-paced environment
- Knowledge of aesthetic treatments and skincare preferred
- Proven ability to thrive in a performance-driven sales environment preferred
Performance Expectations
- Maintain a full and active provider schedule
- Achieve monthly sales and conversion goals
- Demonstrate strong patient retention and rebooking metrics
- Represent the Relive Aesthetics brand with professionalism and integrity
Compensation & Benefits
- Base Salary: $55,000–$70,000 (based on experience)
- Quarterly performance bonus opportunities
- Event-based incentive opportunities
- Employee service and skincare perks
- Growth and advancement opportunities within a rapidly growing luxury aesthetics brand
Position Type
Full-Time
Schedule
Monday–Friday + 2 Saturday per Month