A plastic surgery practice in Houston, Texas, is looking for a dedicated professional to manage patient correspondence and educate them about surgical procedures. Responsibilities include scheduling consultations and surgeries, documenting patient interactions in EMR, and providing ongoing support to patients. Ideal candidates will have excellent communication skills and a commitment to superior patient care.
Responsibilities
Correspond with potential and current patients regarding surgical procedures.
Schedule consultations, pre‑op appointments, and surgery.
Educate patients on surgical procedures and answer questions they may have.
Document consultations in EMR.
Act as a resource for patients from initial correspondence to surgery day.
Accurately track consultation outcomes and manage surgery schedule.
Job description
A plastic surgery practice in Houston, Texas, is looking for a dedicated professional to manage patient correspondence and educate them about surgical procedures. Responsibilities include scheduling consultations and surgeries, documenting patient interactions in EMR, and providing ongoing support to patients. Ideal candidates will have excellent communication skills and a commitment to superior patient care.