Aesthetic Keyholder PT

Skin Laundry; Las Vegas (NV); On-site; USD 22,041 - 28,929; Part time

Benefits offered by this job

Employee Treatment & Product Discount Program

Training and development opportunities

Job summary

A leading skincare company in Las Vegas is seeking an Aesthetic Keyholder for a part-time role. Responsibilities include creating tailored client experiences and educating clients on skincare products. Ideal candidates will have proven retail experience and strong customer service skills. The position requires flexibility for varying retail hours. Competitive pay and benefits are offered, fostering a diverse and inclusive work environment.

Qualifications

• 2+ years of experience in Skin Care/Aesthetics or customer service preferred.
• Ability to work retail hours including days, nights, weekends.

Responsibilities

• Creating curated client experiences.
• Educating clients on customized skincare needs.
• Championing Skin Laundry’s mission and values.

Skills

Proven retail experience

Ability to provide inspirational customer service

Strong customer service orientation

Education

Aesthetic license

Tools

Retail point-of-sale software

Zenoti

Job description

Overview

Skin Laundry is growing and experiencing success in developing products, opening new locations and creating the ultimate experience for our clients. Our goal is to help everyone feel beautiful in their own skin. If you are eager to join an innovative company, want to be a valuable part of a team and brand innovating beauty and skincare, we want to hear from you!

Position

Aesthetic Keyholder

Location: Las Vegas, NV (Downtown Summerlin). Job Type: Part-time.

Compensation

Base pay range: $16.00/hr - $21.00/hr. Overall Aesthetic Keyholder Compensation Package: $16 - $21/hr (range reflects factors such as experience, tenure, cost of living/geographical area and clinic volume). Downtown Summerlin Compensation Package: incoming base $21/hr with potential to grow.

Schedule/Availability

• Must be available to work 20-29 hours per week during Clinic Operating Hours (subject to change). 5- or 8-hour shifts with a minimum of 1 day per week; schedule may be made 60 days in advance. Saturdays are required.
• Sundays may be required for occasional training or if clinic expands operating hours.

Responsibilities

• Creating curated client experiences.
• Educating clients on customized, no-downtime facials and Skin Laundry products tailored to personal skincare needs.
• Educating clients on the importance of the skin care protocols and celebrating client results.
• Championing Skin Laundry’s mission and values; coordinating, scheduling, and rescheduling recurring and future clients.
• Effectively coordinating client flow and consistently seeking, obtaining, and converting new clients.

Requirements & Experience

• Proven retail experience, preferably within skincare and/or aesthetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous retail operations experience including cash reconciliation and opening/closing the store is desirable.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets is desirable.
• Ability to work retail hours including days, nights, weekends and events in a fast-paced environment.
• Previous experience with retail point-of-sale software; Zenoti experience is a plus.

Experience & Characteristics

• Two (2) years of experience in Skin Care/Aesthetics or customer service preferred.
• Aesthetic license highly preferred.
• Strong customer service orientation with exceptional communication skills.
• Creative problem solving and ability to create a comfortable atmosphere for clients and team members.
• Attentive, a good listener, and detail-oriented with regard to safety protocols.
• Ability to make clinical decisions and know when to ask for assistance.
• Goal-oriented and self-motivated to achieve and exceed company benchmarks.
• Willing to learn and adapt quickly; comfortable with conflict management with clients and team members.

Additional Information

• Physical requirements: long periods of sitting and standing; ability to lift and move up to 40 lbs.
• Reports To: Clinic Manager.

Company Culture & Benefits

We offer progressive career opportunities, training and development and a competitive remuneration and benefits package. Employee Benefits & Perks include Skin Laundry Employee Treatment & Product Discount Program. We foster a diverse, inclusive environment and encourage applications from all qualified individuals.

Equal Employment Opportunity

Skin Laundry is an Equal Opportunity Employer and provides equal employment opportunities to all applicants and teammates without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical or mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, or any other characteristic protected by applicable law. Reasonable accommodation is available; contact [e-mail].

Employment Agencies: Skin Laundry will not accept unsolicited resumes from any source other than directly from a candidate.

Note: This job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities and may change at any time.