Aesthetic Front Desk Specialist

Cosmeticphysicianpartners; West Des Moines (IA); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

Competitive pay

Health & dental benefits

401(k) matching

Aesthetic industry perks

Great culture

Job summary

CPP Clinics in Des Moines area is seeking a friendly part-time Front Desk Receptionist to support scheduling, payments, and guest services at our aesthetic clinics.

You will greet guests, book appointments for 16+ providers, handle POS transactions, and coordinate with providers to ensure a smooth experience. Previous retail or hospitality experience is beneficial; a high school diploma is required.

Qualifications

• 2+ years in a role with direct public interaction in a fast-paced retail or hospitality setting.
• High school diploma required.
• Excellent telephone etiquette and communication skills.
• Computer, phone, and typing experience required.
• Trustworthy with cash handling.
• Warm, hospitable demeanor and strong listening skills.
• Ability to handle difficult client situations with discretion.

Responsibilities

• Accurately book, change and cancel appointments for multiple providers and rooms.
• Greet and assist clients at front desk for check-in and check-out.
• Maintain proper opening and closing procedures for the office.
• Manage point-of-sale and payments, including cash handling and electronic payments.
• Answer incoming calls promptly and professionally.
• Explain services and schedule consultations and spa services based on interests.
• Promote and describe retail products and assist with sales.
• Escort clients through the clinic and spa to appropriate areas.

Skills

Customer service

Communication

Telephone etiquette

Organizational skills

Team player

Education

High school diploma

Tools

POS system

Computer & typing

Job description

CPP Clinics in Des Moines area is seeking a friendly part-time Front Desk Receptionist to support scheduling, payments, and guest services at our aesthetic clinics.

You will greet guests, book appointments for 16+ providers, handle POS transactions, and coordinate with providers to ensure a smooth experience. Previous retail or hospitality experience is beneficial; a high school diploma is required.