Aesthetic Clinic Sales Leader & Operations Manager

LaserAway; Illinois; On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Ownership opportunities

Professional growth

Collaborative culture

Competitive rewards

Exclusive perks: free and discounted a

Job summary

LaserAway in Willowbrook, IL is seeking a Store Sales Manager to lead clinic operations, drive revenue, and deliver an outstanding patient experience. You’ll coach PCCs and clinicians, optimize schedules, and uphold brand standards while achieving growth targets.

Qualifications include 3+ years in high-end retail or service leadership, strong consultative sales skills, and proficiency with CRM systems. Flexible to work evenings and weekends.

Qualifications

• 3+ years of leadership in high-end B2C retail or high-touch service industries with proven success in consultative sales and team management.
• Education: High School Diploma required; Bachelor’s Degree preferred.
• Proficient in Google Suite, CRM systems, and data analysis to drive decision-making.

Responsibilities

• Drive Sales Success: Lead by example, contributing to individual sales while coaching Patient Care Coordinators (PCCs) to achieve their goals and maximize clinic revenue.
• Manage Clinic Operations: Oversee daily scheduling, ensuring the clinic is busy while maintaining proper breaks for staff and delivering a seamless patient experience.
• Deliver Exceptional Patient Care: Monitor and improve patient satisfaction metrics, ensuring a premium experience from consultation to treatment.
• Optimize Revenue Growth: Track CRM initiatives, focusing on cross-sell, upsell, and “win-back” strategies to boost clinic performance.
• Uphold Brand Standards: Ensure the clinic operates under LaserAway’s brand standards, including maintaining a clean, welcoming environment and ensuring staff adheres to dress codes.
• Oversee Staff Management: Recruit, train, and mentor PCCs and clinicians, fostering a positive work environment while managing performance expectations.
• Inventory and Equipment Oversight: Manage medical inventory, supplies, and the maintenance of aesthetic equipment to ensure seamless clinic operations.
• Foster Community Engagement: Build relationships with local businesses and organizations to position LaserAway as a key community member.
• Collaborate Across Teams: Partner with Regional Sales Directors and Operations teams to align staffing, budgeting, and performance goals.
• Promote Team Culture: Lead with compassion and professionalism, encouraging a motivated, unified team working toward shared objectives.

Skills

Strategic leadership

Sales expertise

Customer service

Team management

CRM systems

Google Suite

Education

High School Diploma

Bachelor’s Degree preferred

Tools

CRM systems

Google Suite

Job description

LaserAway in Willowbrook, IL is seeking a Store Sales Manager to lead clinic operations, drive revenue, and deliver an outstanding patient experience. You’ll coach PCCs and clinicians, optimize schedules, and uphold brand standards while achieving growth targets.

Qualifications include 3+ years in high-end retail or service leadership, strong consultative sales skills, and proficiency with CRM systems. Flexible to work evenings and weekends.