Aesthetic Associate

AYA Skin; Atlanta (GA); On-site; USD 21,000 - 34,000; Part time

Job summary

AYA Medical Spa in Buckhead seeks a Part-time Aesthetic Associate to welcome clients and create a luxury experience. You will handle inquiries, manage the appointment calendar, and convert leads into booked consultations with discretion and warmth.

The ideal candidate has strong communication, a polished presence, and 2+ years in a client-facing high-touch environment within luxury, medical spa, beauty, or wellness settings.

Qualifications

• Education: High school diploma or equivalent. Bachelor’s or Associates degree preferred.
• Experience: 2+ years of sales/host experience, in a client facing high touch service or sales role. Luxury or high end retail, Medical spa, Beauty & wellness, Salon and Concierge.

Responsibilities

• Host and welcome clients warmly curating a refined first impression, anticipating their needs at every touchpoint
• Guide guests through check-in/check-out, process payments discreetly, recommend retail offerings, and secure follow-up appointments
• Attend to client questions with professionalism and empathy, offering solutions and/or appointments
• Maintain a clean, inviting reception space reflecting elevated spa standards
• Cultivate lasting client relationships through personalized interactions and thoughtful follow-ups

Job description

Description

AYA Medical Spa is a premier medical aesthetics provider with a rich legacy of clinical expertise, dedicated to helping clients enhance their natural beauty and achieve healthy, radiant skin. The Part-time Aesthetic Associate located at the Buckhead location plays a crucial role in the Medical Spa, creating a welcoming first impression for clients and creating efficient, productive schedules for our providers. This individual will be responsible for creating a memorable, luxury experience with all clients. Handling all incoming inquiries, managing the appointment schedule, and actively converting leads into appointments. The ideal candidate possesses a positive demeanor, strong communication and client interaction skills, and the ability to thrive in a fast-paced, goal-oriented medical spa.

Job Type

Part-time

Client Experience

Essential Duties and Responsibilities

• Host and welcome clients warmly curating a refined first impression, anticipating their needs at every touchpoint


• Guide guests seamlessly through check-in and check-out, ensure all paperwork is completed with care, process payments discreetly, thoughtfully recommend retail offerings, and secure follow-up appointments.


• Attend to client questions, concerns, and feedback with professionalism and empathy. Be proactive in offering solutions and/or appointments.


• Maintain a clean and inviting reception space that reflects the elevated standards of the medical spa


• Cultivate lasting, meaningful client relationships through personalized, attentive interactions and thoughtful follow-ups that inspire loyalty and referrals.

Lead Conversion

• Respond to every inquiry by phone, email, or web promptly and with polished, personalized attention that reflects the spa's premium standard.


• Build rapport with prospective clients, uncover their goals, and guide them through AYA's signature offerings with expertise and discretion.


• Convert interest into booked consultations through a consultative, low-pressure approach that builds confidence.


• Patient Scheduling:


• Manage the appointment calendar efficiently and accurately ensuring a seamless flow for providers and clients.


• Optimize bookings to minimize gaps and maximize provider utilization.


• Honor client scheduling preferences while ensuring smooth workflow.


• Confirm appointments and send timely reminders that keep clients engaged and cancellations.


• Administrative Support:


• Maintain meticulous, up-to-date client records in the practice management system, safeguarding accuracy and confidentiality.


• Support marketing initiatives and promotional campaigns.


• Contribute to a well run medical spa by handling additional responsibilities as needed.

Qualifications

• Education: High school diploma or equivalent. Bachelor’s or Associates degree preferred.


• Experience: 2+ years of sales/host experience, in a client facing high touch service or sales role. Luxury or high end retail, Medical spa, Beauty & wellness, Salon and Concierge.


• Proven track record of delivering exceptional service and meeting goals.

Skills

• Exceptional communication and interpersonal skills, with a warm, polished presence.


• A consultative, relationship-driven approach to guiding clients toward the right decision.


• Strong product and treatment knowledge, with the ability to articulate benefits clearly and credibly.


• Exceptional organizational and time-management skills, with keen attention to detail.


• Comfortable with technology and quick to master scheduling and spa management software.


• Genuine passion for beauty, wellness, and aesthetics, and a sincere desire to help clients look and feel their best.

AYA Skin is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other characteristic protected by law.