Aerospace Customer Service Engineer & Technical Lead

Parker Hannifin Corporation; Irvine (CA); On-site; USD 104,400 - 174,150; Full time

Benefits offered by this job

Participation in Annual Incentive Program

401(k) Plan with company matching

Career development and tuition reimbursement

Paid Time Off and Company-Paid Holidays

Job summary

Parker Hannifin Corporation is seeking a Customer Service Engineer for their SSO Division based in Irvine, CA. This role involves providing technical guidance for product development and serving as the technical point of contact for customers. With 7-9 years of experience required, this position focuses on managing technical inquiries and leading engineering investigations to enhance customer relationships.

The successful candidate will ensure compliance with engineering standards and maintain strong communication with senior technical teams worldwide.

Qualifications

• 7–9 years of related experience in a relevant engineering role.
• Thorough in-depth knowledge of engineering principles and practices.
• Good knowledge of regulatory requirements within a maintenance environment.

Responsibilities

• Provide technical input and guidance to product development.
• Respond to customer technical inquiries in a timely manner.
• Lead engineering investigations and root cause analysis efforts.

Skills

Technical communication skills

Project management

Customer relationship management

Problem-solving

Education

Bachelor's degree in engineering or a science technical discipline

Master's degree or MBA preferred

Job description

Parker Hannifin Corporation is seeking a Customer Service Engineer for their SSO Division based in Irvine, CA. This role involves providing technical guidance for product development and serving as the technical point of contact for customers. With 7-9 years of experience required, this position focuses on managing technical inquiries and leading engineering investigations to enhance customer relationships.

The successful candidate will ensure compliance with engineering standards and maintain strong communication with senior technical teams worldwide.