Aerospace Quality Program Coordinator

Socket.dev; Hawthorne (CA); On-site; USD 39,000 - 41,000; Full time

Job summary

Socket.dev is seeking an organized Operations Scheduler to coordinate nationwide source inspection activities from an on-site role at a supplier location. You’ll ensure inspectors are in the right place at the right time, balancing customer needs with production schedules.

Responsibilities include coordinating requests with a national network of quality inspectors, prioritizing urgent needs, and maintaining scheduling records while partnering with recruiting and operations teams to improve

Qualifications

• 2+ years of scheduling, dispatching, operations coordination, logistics, or customer service experience.
• Proficiency with QMS and ERP systems is preferred.
• Strong organizational and time management skills are essential.

Responsibilities

• Coordinate inspection requests with a nationwide network of quality inspectors and assign work based on qualifications, availability, location, and priorities.
• Monitor inspection progress and ensure response times are met; resolve scheduling conflicts and manage urgent requests.
• Collaborate with recruiting and operations to identify coverage needs and drive scheduling process improvements.

Skills

Organizational skills

Time management

Prioritization

Communication

Customer service

Self-motivation

Independent work

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Excel

Outlook

Teams

Word

Job description

Are you someone who thrives in a fast-paced environment, loves solving puzzles, and enjoys keeping people and schedules on track? If so, we have the perfect opportunity for you!

Join a global aerospace leader supporting a nationwide source inspection program. As an Operations Scheduler, you'll play a critical role in coordinating inspection activities across the country, ensuring the right inspectors are in the right place at the right time to meet customer and production needs.

What You’ll Do:

As the Operations Scheduler – Source Inspection Program, you'll serve as the central point of contact for inspection scheduling and coordination. Working onsite at our supplier's location, you'll partner with customers, inspectors, recruiters, and operations teams to keep inspection requests moving efficiently while delivering exceptional customer service.

In this role, you'll coordinate inspection requests with a nationwide network of quality inspectors, assign work based on qualifications, availability, location, and customer priorities, and monitor inspection progress to ensure response time requirements are met. You'll proactively resolve scheduling conflicts, coordinate urgent and same-day requests, and maintain accurate scheduling records while balancing multiple competing priorities.

You'll also work closely with recruiting and operations teams to identify coverage needs in new geographic areas, monitor inspector utilization, and help drive continuous improvements that enhance scheduling efficiency and customer satisfaction.

Compensation: $28–30/hour

Schedule: Full-time

What You’ll Need:

• 2+ years of experience with QMS and ERP systems
• 2+ years of scheduling, dispatching, operations coordination, logistics, or customer service experience
• Excellent organizational and time management skills
• Strong communication and interpersonal abilities
• Ability to prioritize multiple urgent requests in a fast-paced environment
• Strong problem-solving and decision-making skills
• Ability to learn and adapt to new tech tools and programs quickly and efficiently
• Proficiency with Microsoft Office (Excel, Outlook, Teams, Word)
• Ability to quickly learn internal scheduling systems and customer software
• Self-motivated with the ability to work independently
• High school diploma required; associate or bachelor's degree preferred

Preferred Qualifications:

• Experience supporting aerospace, manufacturing, quality, logistics, or field service operations
• Experience coordinating remote personnel or field technicians
• Familiarity with quality inspection or manufacturing environments
• Experience working directly with customer operations teams

If you're an organized, customer-focused professional who enjoys keeping operations running smoothly and making an impact behind the scenes, we'd love to hear from you!

SQA is an Equal Opportunity Employer. Employment is based on merit and qualifications and is not influenced by race, color, religion, gender, national origin, veteran status, disability, age, sexual orientation, gender identity, marital status, or any other legally protected status.