Aerospace Program Manager: Customer Delivery Lead

Zenix Aerospace Inc; Monroe (WA); On-site; USD 73,000 - 105,000; Full time

Benefits offered by this job

Health Savings Account

Basic Life Insurance

Voluntary Employee, Spouse or Child L

Long-term Disability Insurance

Employee Assistance Program

401k

Paid time off

Job summary

Zenix Aerospace AMT/Damar in Monroe, WA seeks a Program Manager 2 to coordinate customer communications, plan production orders, and ensure on-time delivery aligned with company standards. Ideal candidates bring aerospace manufacturing experience, strong project management skills, and proficiency with MS Project and Excel to lead cross-functional teams and manage change requests.

This full-time role demands disciplined oversight of schedules, cost recovery actions, and proactive risk management

Qualifications

• Bachelor's degree in Business Administration, Operations Management, or related field OR equivalent years of experience.
• Program Management certification preferred.
• Lean Manufacturing experience is a plus.

Responsibilities

• Coordinate and manage customer communications.
• Develop and conduct high-level program reviews for customers.
• Create recovery actions for products not meeting demands.
• Formulate responses to engineering change requests to optimize cost recovery.
• Negotiate with customers on spares pricing, lead times, and expediting charges.
• Forecast future demand and manage shipping date estimates.
• Ensure adherence to safety guidelines and procedures.

Skills

Program management

Aerospace manufacturing

Communication

Customer liaison

Education

Bachelor's degree in Business Administration/Operations Management or related field

Program Management certification

Lean Manufacturing experience

Tools

MS Project

Excel

Syteline ERP

Job description

Zenix Aerospace AMT/Damar in Monroe, WA seeks a Program Manager 2 to coordinate customer communications, plan production orders, and ensure on-time delivery aligned with company standards. Ideal candidates bring aerospace manufacturing experience, strong project management skills, and proficiency with MS Project and Excel to lead cross-functional teams and manage change requests.

This full-time role demands disciplined oversight of schedules, cost recovery actions, and proactive risk management