Aerospace & Power Parts Customer Service Specialist

Bodycote; Hebron Estates (KY); On-site; USD 32,000 - 52,000; Full time

Job summary

Bodycote in Hebron, Kentucky is seeking a Customer Service Representative to review POs, track shipments, and maintain accurate job status and documentation for aerospace and power generation projects. You will coordinate with customers and internal teams to resolve discrepancies, ensure on-time delivery, and support shipping and receiving as needed.

Ideal candidates will hold a high school diploma, possess strong organizational skills, and thrive in a safety‑sensitive, ITAR‑compliant

Qualifications

• ITAR compliance may be required; US Citizen or Permanent Resident.
• High school diploma or equivalent.
• Demonstrated organization and documentation skills.
• Production environment experience preferred.

Responsibilities

• Review POs and manage shipment issues.
• Maintain daily job status and documentation for job execution.
• Flag discrepancies and coordinate with customers/internal teams to resolve them.
• Prepare and pack parts for shipping; support Shipping/Receiving as needed.
• Adhere to Environment, Health and Safety policies and ensure data accuracy in Epicor.

Skills

Organization

Documentation

ITAR awareness

Education

High school diploma or equivalent

Job description

Bodycote in Hebron, Kentucky is seeking a Customer Service Representative to review POs, track shipments, and maintain accurate job status and documentation for aerospace and power generation projects. You will coordinate with customers and internal teams to resolve discrepancies, ensure on-time delivery, and support shipping and receiving as needed.

Ideal candidates will hold a high school diploma, possess strong organizational skills, and thrive in a safety‑sensitive, ITAR‑compliant