Aerospace Manufacturing CSR - PO & Job Dispatch

Bodycote; Hebron Estates (KY); On-site; USD 36,000 - 48,000; Full time

Job summary

Bodycote in Hebron, Kentucky seeks a Customer Service Representative to review POs, manage shipment issues, and maintain job status updates. You will prepare documentation for job execution and coordinate with customers and internal teams to ensure accuracy and timely delivery.

The role requires strong organizational skills, ITAR compliance, and experience in a production environment. Daily communication and adherence to safety policies are essential.

Qualifications

• ITAR compliance is required; candidate must be a U.S. citizen or permanent resident.
• Strong organizational and documentation skills are essential.
• Experience in a production environment is preferred.

Responsibilities

• Review purchase orders and manage shipment issues to ensure on-time delivery.
• Prepare necessary documentation for job execution and maintain daily status updates.
• Communicate with customers and internal teams; back up Shipping/Receiving as needed.
• Plan jobs, open folders with all required paperwork, and track progress.
• Report on jobs on hold and keep stakeholders updated daily.
• Ensure proper material is included with lab folders and maintain Epicor data accuracy.

Skills

ITAR compliance

Organization

Data entry

Education

High school diploma

Tools

Epicor ERP

Job description

Bodycote in Hebron, Kentucky seeks a Customer Service Representative to review POs, manage shipment issues, and maintain job status updates. You will prepare documentation for job execution and coordinate with customers and internal teams to ensure accuracy and timely delivery.

The role requires strong organizational skills, ITAR compliance, and experience in a production environment. Daily communication and adherence to safety policies are essential.