Aerospace Mechanical Product Support Engineer (AME 3)

Triumph Group; West Hartford (CT); On-site; USD 91,000 - 137,000; Full time

Benefits offered by this job

Medical benefits

401(k) matching

Paid parental leave

PTO & holidays

Disability & life insurance

Job summary

Triumph Group in West Hartford, CT seeks a Mechanical Product Support Engineer to provide operations engineering support from design to manufacturing and testing. You will be the technical expert for assigned product lines and will lead investigations, coordinate resolutions, and support customers, suppliers, and internal teams.

The role requires at least 7 years in mechanical/aerospace, strong GD&T, and hands-on troubleshooting of hydraulic systems.

Qualifications

• BSME or equivalent aerospace degree required.
• 7+ years in mechanical/related aerospace fields.
• Ability to read design drawings and GD&T.
• Hands-on troubleshooting of fluid/hydraulic systems.
• Experience with aerospace fuel pumps, meters, and engine controls preferred.
• Strong communication and technical writing skills.
• Willingness to travel as needed.

Responsibilities

• Coordinate aircraft program technical support activities and resolve in-service problems.
• Represent Triumph technically with airlines, OEMs, and MROs.
• Foster relationships with customers, suppliers, and internal teams.
• Review and disposition non-conforming material.
• Troubleshoot and diagnose anomalous units; conduct root-cause investigations.
• Coordinate resolution of in-service product issues; drive reliability improvements.
• Prepare cost estimates and respond to quotes for design/part changes and repairs.
• Provide technical materials and briefings internally and to customers.
• Track project scheduling and budgeting; understand EV, SPI, CPI metrics.
• Prepare component specs, test plans, and test reports; oversee tests.
• Identify safety-related issues; drive corrective actions.
• Develop maintenance manuals, service bulletins, and deviations; maintain reliability data.
• Conduct product maintenance/overhaul training.
• Provide technical support to suppliers, manufacturing, and MRO centers.
• Participate in new program design and continuous improvement events.
• Mentor junior engineers and colleagues.

Skills

Troubleshooting

Root cause analysis

GD&T

MS Office

Communication

Travel willingness

Team collaboration

Education

BSME or equivalent

Job description

Triumph Group in West Hartford, CT seeks a Mechanical Product Support Engineer to provide operations engineering support from design to manufacturing and testing. You will be the technical expert for assigned product lines and will lead investigations, coordinate resolutions, and support customers, suppliers, and internal teams.

The role requires at least 7 years in mechanical/aerospace, strong GD&T, and hands-on troubleshooting of hydraulic systems.