Aerospace Customer Account Coordinator - Temp (6 months)

RTCA; Simi Valley (CA); Presencial; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) with company match

Paid time off + holidays

Shift differentials

Descripción de la vacante

RTCA is seeking a Manufacturing Customer Account Coordinator for a 6-month, on-site project at our Simi Valley facility. You will act as the internal voice of the customer, manage orders and RFQs, and ensure timely follow-through across departments in a CNC machining environment.

Reporting to the Program Manager, you’ll maintain accurate records, assist in quoting activities, and interface with customer buyers.

Formación

• Associate’s degree in Business or equivalent.
• 2+ years of customer service experience in manufacturing or aerospace.
• Strong written and verbal communication skills.
• Highly organized with ability to manage multiple tasks.
• Proficient with Microsoft Office and ERP/MRP systems (JobBoss).
• Ability to work in a fast-paced, team-oriented environment.

Responsabilidades

• Receive and route customer communications to departments, ensuring timely internal follow-up.
• Enter Customer Purchase Orders, Change Orders, and RFQs into the ERP system (e.g., JobBoss); send acknowledgments to customers.
• Assist in gathering pricing and supplier information for quoting activities; maintain quote tracking logs.
• Interface directly with customer buyers to address inquiries, concerns, and order updates.
• Maintain and update customer tracking tools, including Contract Review and Quote Logs.
• Support the Program Manager in tracking project timelines and customer deliverables.
• Perform basic data entry, document filing, scanning, and administrative support tasks as needed.
• Performs other duties as assigned.

Conocimientos

Customer service

Written & verbal communication

Organization

Multitasking

Attention to detail

Educación

Associate degree in Business

Herramientas

Microsoft Office

JobBoss (ERP/MRP)

Descripción del empleo

RTCA is seeking a Manufacturing Customer Account Coordinator for a 6-month, on-site project at our Simi Valley facility. You will act as the internal voice of the customer, manage orders and RFQs, and ensure timely follow-through across departments in a CNC machining environment.

Reporting to the Program Manager, you’ll maintain accurate records, assist in quoting activities, and interface with customer buyers.