Aerospace Manufacturing CSR: Orders, Quotes & Support

Vanderhorst Brothers, Inc.; Simi Valley, Northern (CA, KY); Híbrido; USD 28.000 - 32.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) plan

Paid time off

Descripción de la vacante

RTCA is seeking a Temp Manufacturing Customer Service Associate to support aerospace programs in a CNC machine shop setting in Simi Valley, CA. You will manage customer communications, process orders and RFQs, and coordinate with multiple departments to ensure timely responses and accurate records.

The role requires 2+ years of customer service in a manufacturing environment, strong communication skills, and proficiency with Microsoft Office and JobBoss ERP.

Formación

• 2+ years of customer service experience in a manufacturing or aerospace environment.
• Strong written and verbal communication skills; able to draft professional emails and correspondence.
• Highly organized with the ability to manage multiple tasks and priorities.
• Proficient with Microsoft Office and ERP/MRP systems (e.g., JobBoss).
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsabilidades

• Receive and route all customer communications to appropriate departments, ensuring timely internal follow-up.
• Enter customer Purchase Orders, Change Orders, and RFQs into the ERP system (e.g., JobBoss); send acknowledgments to customers.
• Assist in gathering pricing and supplier information for quoting activities; maintain quote tracking logs.
• Interface directly with customer buyers to address inquiries, concerns, and order updates.
• Maintain and update customer tracking tools, including Contract Review and Quote Logs.
• Support the Program Manager in tracking project timelines and customer deliverables.
• Perform basic data entry, document filing, scanning, and administrative support tasks as needed.
• Performs other duties as assigned.

Conocimientos

Customer service

Communication

Microsoft Office

ERP/MRP (JobBoss)

Teamwork

Educación

Associate's degree in Business

Herramientas

JobBoss

Descripción del empleo

RTCA is seeking a Temp Manufacturing Customer Service Associate to support aerospace programs in a CNC machine shop setting in Simi Valley, CA. You will manage customer communications, process orders and RFQs, and coordinate with multiple departments to ensure timely responses and accurate records.

The role requires 2+ years of customer service in a manufacturing environment, strong communication skills, and proficiency with Microsoft Office and JobBoss ERP.