Aero Tools Engineer — Onsite Tooling & Support

Quest Defense; Cincinnati (OH); On-site; USD 68,000 - 75,000; Full time

Benefits offered by this job

401k Match

Medical Insurance

Dental Insurance

Life Insurance

Disability Benefits

Certification Assistance

Flexible Work Environment

Job summary

Quest Defense Systems and Solutions is seeking a technically strong, customer-focused engineer to bridge IT and engineering and support tool build and distribution processes. The Aero-Tools Engineer will provide front-line and backend support for engineering tools, triage issues quickly, and continuously improve tool reliability and user experience.

Ideal candidates have Windows/Linux familiarity, scripting in Bash/Perl, and experience with C/C++ or Fortran.

Qualifications

• Familiarity with Windows and Linux OS as it pertains to tool/file permission and execution.
• Strong experience in programming (e.g., Bash, Perl, Git).
• Preferred experience in programming/debugging in C/C++ and/or Fortran.
• Strong cross-functional (IT/Engineering), teaming, and communication skills.
• Must be US Citizen with a BS in IT engineering field.

Responsibilities

• Support user community by fielding issues reported by the designer running the tool.
• Work closely with the ADT triage team to work open tickets in a responsive fashion.
• Support, define and manage our tool build process for improving our support of our tools.
• Answer support questions from users on issues pertaining tothe tool.
• Work with users to identify issue, research problem, propose solutions, and make corrections to tools and/or distribution environment.
• Create and update logs of issues and corrective actions.
• Provide timely communications on significant issues.
• Prepare and present reports on findings.
• Work with internal IT teams to improve performance/reliability of the distribution process.

Skills

Windows OS

Linux OS

Bash scripting

Perl

Git

C/C++

Fortran

Communication

Teamwork

Education

BS in IT engineering

Job description

Quest Defense Systems and Solutions is seeking a technically strong, customer-focused engineer to bridge IT and engineering and support tool build and distribution processes. The Aero-Tools Engineer will provide front-line and backend support for engineering tools, triage issues quickly, and continuously improve tool reliability and user experience.

Ideal candidates have Windows/Linux familiarity, scripting in Bash/Perl, and experience with C/C++ or Fortran.