AEP Platform Architect & Journey Orchestration Lead

24 Seven Talent; Houston (TX); On-site; USD 170,000 - 230,000; Full time

Job summary

24 Seven Talent seeks a Senior Manager to lead an enterprise-scale Adobe Experience Platform ecosystem in Houston. You will own architecture and hands-on delivery for data models, datasets, identities, and personalized journeys, collaborating with engineering, data, and marketing teams to ensure reliability and scalability.

The role combines strategic guidance with practical platform delivery, emphasizing governance, ingestion patterns, and real-time versus batch activation across multiple

Qualifications

• At least 2 years of production experience with Adobe Experience Platform Real-Time CDP and Adobe Journey Optimizer.
• Deep knowledge of XDM, identity resolution, profile management, merge policies, and batch and streaming segmentation.
• Hands-on experience with AEP ingestion methods, such as source connectors, streaming and batch APIs, and web or mobile SDKs.
• Strong understanding of enterprise data architecture, including APIs, ETL/ELT, event-driven systems, and publish/subscribe integrations.
• Experience connecting customer data platforms with CRM, marketing automation, advertising, data warehouse, and lakehouse technologies.
• Working knowledge of JSON, JavaScript, SQL, and API testing tools.
• Experience with cloud-based data platforms and pipelines in AWS, Azure, or Google Cloud.
• Ability to communicate effectively with both technical and business stakeholders.
• Demonstrated ability to operate effectively in an evolving product and delivery environment.

Responsibilities

• Design and configure AEP Real-Time CDP capabilities, including XDM schemas, datasets, identity namespaces, merge policies, and profile strategies.
• Create scalable audience designs for both streaming and batch segmentation use cases.
• Establish practical governance standards for data labels, access controls, sandbox usage, and environment management.
• Define approaches for profile quality, identity stitching, and deduplication across diverse customer data sources.
• Develop reusable, business-aligned data models that support multiple brands, teams, and customer touchpoints.
• Architect ingestion patterns for cloud storage, APIs, streaming events, web and mobile implementations, and batch files.
• Partner with data engineering on source-to-target mapping, validation rules, and reconciliation with enterprise data platforms.
• Improve data reliability by monitoring ingestion outcomes, data freshness, profile health, and segmentation performance.
• Design event-driven customer journeys and decisioning logic using Adobe Journey Optimizer.
• Enable coordinated engagement across email, SMS, push, in-app, direct mail, and destination-based activation channels.
• Connect customer profiles and audiences to internal systems, marketing platforms, and external activation partners.
• Develop scalable patterns for real-time and batch audience activation.
• Define integration standards for CRM, commerce, POS, analytics, mobile, web, and offline data sources.
• Establish API-led and event-driven integration approaches, including webhook and publish/subscribe patterns.
• Support platform provisioning, role management, release practices, and promotion across development, test, and production environments.
• Advance configuration management and CI/CD practices where applicable.
• Ensure platform solutions reflect consent, privacy, and regulatory requirements, including GDPR and CCPA considerations.

Job description

24 Seven Talent seeks a Senior Manager to lead an enterprise-scale Adobe Experience Platform ecosystem in Houston. You will own architecture and hands-on delivery for data models, datasets, identities, and personalized journeys, collaborating with engineering, data, and marketing teams to ensure reliability and scalability.

The role combines strategic guidance with practical platform delivery, emphasizing governance, ingestion patterns, and real-time versus batch activation across multiple