AE - Selling Team Leader (Assistant Manager)

AEO; Wrentham (MA); On-site; USD 50,000 - 65,000; Full time

Job summary

Join a leading retail brand as a Selling Team Leader, where you'll drive sales and lead a high-performing team. Your role involves maximizing productivity, fostering teamwork, and ensuring operational excellence. AEO offers a dynamic environment and encourages personal development with benefits including discounts and career growth opportunities.

Benefits

40% off products at AE & Aerie year-round

Opportunities for development and career growth

Participation in contests for merchandise

Qualifications

• Previous retail management experience required.
• Understanding of employment law is a strong plus.
• Flexible availability to work when guests shop.

Responsibilities

• Maximize productivity and guest loyalty on the Salesfloor.
• Motivate and inspire the team while upholding service standards.
• Recruit, hire, and develop strong talent within the team.

Skills

Multitasking

Attention to detail

Time management

Leadership

Business acumen

Job description

YOUR ROLE

As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" person in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always meets their sales goals, maintains merchandising brand standards, and delivers operational excellence! Most importantly, you represent our company values and bring your authentic self to work every day.

YOUR RESPONSIBILITIES

• Driving sales: As a key Leader on Duty (LOD), you excel at maximizing Fitting Room and Salesfloor productivity and building guest loyalty through a top-tier guest experience. You analyze reporting and daily trends to make strategic business decisions and support the Store Team Leader in developing business plans to improve key KPIs.
• People leadership: You motivate and inspire your team through AEO's core values, serve as a role model, and hold your team accountable to uphold AEO's customer service standards on the Salesfloor and in the Fitting Room.
• Talent development: You prioritize recruiting and hiring strong talent, and you train and develop your team to ensure they deliver outstanding service.
• Teamwork and engagement: You foster a collaborative environment by providing ongoing performance feedback, conducting touch bases, development plans, and performance reviews, and celebrating team successes.
• Operational innovation: You execute and improve daily operational procedures, support visual standards, and ensure the Fitting Rooms are guest-ready and aligned with AEO Brand Standards.
• Integrity: You uphold store safety, Asset Protection standards, follow policies and procedures, and always do the right thing.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You have previous retail management experience—practice makes perfect!
• You excel at multitasking, attention to detail, and time management.
• You know how to lead and develop teams and understand employment law.
• You possess business acumen.
• You have flexible availability to work when guests shop.

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with real people—there's nothing like your #AEOFamily.
• They have opportunities for development, learning new skills, and career growth.
• They receive 40% off products at AE & Aerie year-round, plus seasonal discounts.
• They can participate in contests to win free merchandise and exclusive prizes.