AE - Selling Team Leader (Assistant Manager)

AEO; Natick (MA); On-site; USD 45,000 - 65,000; Full time

Job summary

AEO is seeking a full-time Selling Team Leader to oversee daily store operations and lead a high-performing team. The ideal candidate will maximize sales productivity, foster team development, and uphold company values while ensuring exceptional guest experiences. Benefits include significant product discounts and a supportive work environment focused on growth.

Benefits

40% off products at AE & Aerie

Opportunities for development and learning

Participation in contests for merchandise

Qualifications

• Previous experience leading teams in retail management.
• Ability to lead and develop teams, understanding of employment law.
• Flexible availability to work during guest shopping hours.

Responsibilities

• Drive sales and build guest loyalty through superior experiences.
• Prioritize recruiting and training to meet business needs.
• Support daily operations and maintain visual standards in the store.

Skills

Leadership

Multi-tasking

Attention to detail

Time management

Business acumen

Job description

YOUR ROLE

As the full-time Selling Team Leader, you are the Store Team Leader's "go-to" in developing and implementing the business strategy and leading the daily operations of the store. Your passion lies in training and coaching your team into high-performing sellers who consistently provide an unforgettable guest experience. Through your leadership, your team always meets their sales goals, maintains merchandising brand standards, and delivers operational excellence! Most importantly, you embody our company values and bring your genuine self to work every day.

YOUR RESPONSIBILITIES

• Driving sales: As a key Leader on Duty (LOD), you excel at maximizing Fitting Room and Salesfloor productivity and building guest loyalty through superior guest experiences. You analyze reporting and daily trends to make strategic business decisions and contribute to the store’s financial success. You assist the Store Team Leader in developing short and long-term business plans to achieve key KPIs.
• People leadership: You motivate and inspire your team through AEO's core values, serving as a role model and holding your team accountable to uphold AEO's customer service standards, especially on the Salesfloor and in the Fitting Room.
• Talent development: You prioritize recruiting and hiring strong talent to meet business needs. You are dedicated to training and developing your team to ensure they deliver outstanding service and reach their full potential.
• Teamwork and engagement: You believe that teamwork is essential. You provide ongoing performance feedback through real-time coaching, conduct team touch bases, development plans, and performance reviews, and celebrate your team's successes to foster engagement.
• Operational innovation: You support daily operational procedures, maintain visual standards throughout the store, and ensure the Fitting Rooms are always guest-ready and aligned with AEO Brand Standards.
• Integrity: You uphold store safety standards, adhere to Asset Protection policies, comply with AEO's policies and procedures, and always do the right thing.

YOU'D BE GREAT FOR THIS ROLE IF:

• You love AE and Aerie products!
• You have previous experience leading teams in retail management.
• You excel at multi-tasking, attention to detail, and time management.
• You know how to lead, develop teams, and understand employment law.
• You possess business acumen.
• You have flexible availability to work when guests shop.

OUR ASSOCIATES LOVE AEO BECAUSE:

• They work with genuine people — our #AEOFamily.
• They have opportunities for development, learning new skills, and career growth.
• They receive 40% off products at AE & Aerie year-round, plus seasonal discounts.
• They participate in contests with chances to win free merchandise and exclusive prizes.