AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Spokane Valley (WA); On-site; USD 19,286 - 24,796; Part time

Benefits offered by this job

40% off AE & Aerie year-round

Store contests with prizes

Paid time off & holidays (varies)

Job summary

American Eagle Outfitters Inc. is seeking a part-time Brand Ambassador to bring our brand to life in store and provide every guest with an amazing shopping experience. You will represent our values and bring your REAL self to work.

You will engage guests using the AEO Selling Model, educate them on AE and Aerie products, and help build loyalty through the AE program while supporting the Sales floor and other areas as needed.

Qualifications

• Enjoy interacting with people.
• Have high energy and can handle multiple tasks in a fast-paced environment.
• Are available to work during evenings, weekends, and holidays.
• Love AE and Aerie products.
• Have prior retail experience.
• Are at least 16 years of age.

Responsibilities

• Use the AEO Selling Model to engage with guests and help them find exactly what they are looking for, with a friends-first mindset (training provided).
• Educate guests on AE & Aerie product details and make product suggestions that fit their needs.
• Introduce the AEO loyalty program and other brand channels to guests.
• Work flexibly across the Sales floor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist teammates and contribute to a positive team environment.
• Act with integrity and adhere to all AEO policies and procedures.

Job description

Your Role

As a part‑time Brand Ambassador, you bring our brand to life each day. Your goal is to provide every guest in the store with an amazing shopping experience, representing our company values and bringing your REAL self to work.

Responsibilities

• Use the AEO Selling Model to engage with guests and help them find exactly what they are looking for, with a friends‑first mindset (training provided).
• Educate guests on AE & Aerie product details and make product suggestions that fit their needs.
• Introduce the AEO loyalty program and other brand channels to guests.
• Work flexibly across the Sales floor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policy.
• Assist teammates and contribute to a positive team environment.
• Act with integrity and adhere to all AEO policies and procedures.

Ideal Candidate

• Enjoy interacting with people.
• Have high energy and can handle multiple tasks in a fast‑paced environment.
• Are available to work during evenings, weekends, and holidays.
• Love AE and Aerie products.
• Have prior retail experience.
• Are at least 16 years of age.

Benefits

• Work with real people in a supportive family environment.
• Aren't given opportunities for development and career advancement.
• Receive 40% off product at both AE & Aerie year‑round, with additional seasonal discounts.
• Participate in store contests with the chance to win merchandise and other exclusive prizes.

Pay & Benefits

• Actual starting pay is determined by relevant experience and location.
• Eligible for paid sick leave and other rewards at AEO’s discretion.
• Paid Time Off, paid sick leave, and holiday pay vary by job level, type, location, employment classification, and years of service.

EEO Statement

AEO is an Equal Opportunity Employer committed to complying with all federal, state and local equal employment opportunity laws. AEO prohibits discrimination based on race, color, religion, creed, alienage, citizenship status, sex (including pregnancy), national origin, age, sexual orientation, disability, gender identity or expression, marital or partnership status, domestic violence or stalking victim status, genetic information, military or veteran status, or any other characteristic protected by law. This applies to all AEO activities, including recruitment, hiring, compensation, assignment, training, promotion, performance evaluation, discipline and discharge. AEO also provides reasonable accommodation of religion and disability in accordance with applicable law.