AE - Brand Ambassador (Sales Associate)

American Eagle Outfitters Inc.; Novi (MI); On-site; USD 60,000 - 80,000; Part time

Job summary

Join a leading casual apparel brand as a part-time Brand Ambassador in Novi, MI. You'll provide an amazing shopping experience, engage with customers, and represent the brand values. Enjoy opportunities for growth and a supportive work environment.

Benefits

40% off products year-round

Opportunities for development

Participation in contests

Qualifications

• Retail experience preferred.
• Must be at least 16 years old.

Responsibilities

• Engage with guests using the AEO Selling Model.
• Educate guests on AE & Aerie products.
• Support team efforts to achieve store goals.

Skills

Customer Service

Multitasking

Communication

Education

High School Diploma

Job description

Join to apply for the AE - Brand Ambassador (Sales Associate) role at American Eagle Outfitters Inc.

YOUR ROLE

As a part-time Brand Ambassador, you bring our brand to life every day! Your goal is to provide everyone who comes in the store with an amazing shopping experience, making their day better than before they came in. You are the face of our company and you're proud of it! You love the products and are passionate about building brand loyalty with every guest. Most of all, you represent our company values and bring your REAL self to work every day.

Your Responsibilities

• Engage with guests using the AEO Selling Model to help them find exactly what they're looking for, with a "friends first" mindset. (Training provided!)
• Educate guests on AE & Aerie products and make personalized product suggestions.
• Introduce guests to the AEO loyalty program and other brand channels.
• Flex between different zones like Salesfloor, Cash & Wrap, Fitting Room, and Stockroom as needed.
• Proactively resolve guest concerns while adhering to company policies.
• Support team efforts to achieve store goals.
• Uphold integrity by following AEO policies and procedures.

You'd Be Great For This Role If

• You love interacting with people!
• You are energetic and can multitask in a fast-paced environment.
• You are available to work evenings, weekends, and holidays.
• You love AE and Aerie products.
• You have retail experience (preferred).
• You are at least 16 years old.

Why Our Brand Ambassadors Love AEO

• Work with real people and be part of the #AEOFamily.
• Opportunities for development and career growth.
• 40% off products year-round at AE & Aerie, plus seasonal discounts.
• Participate in contests and win exclusive prizes.

About Us

American Eagle is a leading casual apparel brand, known for authentic style since 1977. We promote self-expression and empower our customers to celebrate their uniqueness. We are committed to sustainability and innovation.

AEO is an Equal Opportunity Employer, committed to diversity and inclusion in the workplace. We prohibit discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and other protected characteristics.

Pay & Benefits

• Starting pay varies based on experience and location.
• Eligible associates may receive paid sick leave and other rewards.
• Benefits like PTO, sick leave, and holiday pay depend on job level, location, and employment status.

Job Details

Job ID: 12654

Category: Stores

Post Date: 2025-05-14

Schedule: Part-time

Location: Novi, MI, United States

Additional Information

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Sales and Business Development
• Industries: Retail, Apparel, Fashion, IT Services