ADVOCATE I

City Care Inc; Oklahoma City (OK); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

401K plan

Job summary

City Care Inc. is seeking an Advocate to support neighbors experiencing unsheltered homelessness, addressing the intersection of poverty, mental illness, and substance use.

You will work within a team to connect guests with resources, promote housing stability, and provide compassionate, confidential service. The role emphasizes collaboration, trauma-informed care, and proactive engagement with community partners.

Qualifications

• Verbal and written communication skills are required.
• Computer literacy with data entry capabilities.
• Ability to multitask in a stressful, complex environment.
• Team player with collaborative mindset.
• High School diploma or equivalent required.

Responsibilities

• Carry out the mission, vision and values of City Care.
• Develop a network of collaborative partners in the community.
• Encourage guests to use services that lead to housing stability.
• Foster a culture of hospitality, confidentiality, teamwork and safety among guests and staff.
• Assist guests with daily check-ins and check-outs.
• Monitor storage areas and organize monthly cleanouts.
• Manage inventory and proper storage of program supplies.

Skills

Verbal communication

Written communication

Data entry

Teamwork

Multitasking

Stress management

Education

High School diploma or equivalent

Tools

Computer literacy

Job description

Description

City Care exists to do the work few others are willing to do. We believe in the intrinsic value of every person.

It is with love and compassion that we walk alongside neighbors who are often overlooked in our community. We provide food for the hungry, relief for the hurting, and hold space for complete restoration of lives that have gotten off course. With enough endurance, we witness, firsthand, remarkable stories of transformation.

Still reading? Great! Now more about the position.

City Care is searching for the right person with a knack for seeing great potential in others and working as part of a team with the shared goal of motivating change toward that potential. This Advocate will understand the complexity of the intersection of poverty, homelessness, mental illness and substance use for our neighbors experiencing unsheltered homelessness.

Responsibilities include, but are not limited to:

• Carry out the mission, vision and values of City Care
• Well-versed in community resources, developing a network of collaborative partners
• Encourage guests to receive services that will result in housing stability
• Participate in a team culture of professional hospitality, confidentiality, teamwork, and safety among guests, interns, volunteers, staff, and collaborative partners
• Assist guests in daily check-ins and check-outs.
• Monitor storage areas and organize monthly cleanouts.
• Manage inventory and proper storage of program supplies

Requirements

• Understanding of the complexity of the intersection of poverty, homelessness, mental illness, substance use and recovery
  Skilled in verbal and written communication
• Computer literate, resulting in error-free data entry
• Ability to multitask and handle stressful and complex situations
• Ability to work as a member of a team to accomplish shared goals
• High School diploma or equivalent
• Current Oklahoma Driver's License
• Pre-employment background check, driving record and UA
• Reliable transportation

Preferred

• Professional experience navigating mental and physical health systems, benefits and resources
• BHCM-I or II; PRSS Certification

We believe in rewarding growth and commitment! Here's how our bonus and raise system works:

• 90-Day Review Bonus - Successfully complete your 90-day review and earn a pay raise to $15.61/hour
• 1-Year Anniversary Bonus - Successfully complete your annual performance review and earn a pay raise to $17.00/hour
• Training Completion Bonuses - Additional bonus opportunities are available for completing onboarding training and advanced trainings. These bonuses are awarded upon completion.

Benefits for full-time employees begin on the first day of the month following date of hire.

Benefits include medical, dental, vision and 401K plan.