Advocate - 2nd Shift Only

Paycom - ATS; Louisville (KY); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

Paid training

Full-time/Part-time/PRN options

Professional growth

Mission-driven work

Job summary

The Center for Women and Families in Louisville, KY, is hiring an Advocate for 1st & 2nd shifts in Emergency Services, Crisis Response and Community Services. You will provide crisis intervention, safety planning, advocacy, and resource connections to help survivors rebuild their lives.

Starting pay is $19.75/hour with comprehensive training and a range of full-time, part-time, and PRN opportunities. Join a mission-driven team committed to safer communities and professional growth.

Qualifications

• Bachelor's degree preferred, OR three (3) years of related human services experience.
• Valid driver's license if required to operate a company vehicle for the position
• Ability to pass a background check
• Ability to work flexible schedules, including evenings, weekends, holidays, or on-call shifts
• Basic computer proficiency
• Strong written documentation skills
• Capacity to learn, retain new skills and practices

Responsibilities

• Crisis Intervention: Provide compassionate, trauma-informed support to survivors experiencing interpersonal violence.
• Safety Planning: Help clients identify immediate safety needs and develop individualized plans.
• Advocacy: Support clients while navigating medical, legal, housing, financial, and community resources.
• Case Management: Coordinate services and connect survivors with internal and external resources.
• Documentation: Maintain timely, accurate documentation while meeting agency and grant requirements.
• Collaboration: Work alongside coworkers, healthcare providers, law enforcement, schools, courts, and community partners to ensure clients receive coordinated support.

Skills

Compassionate

Calm under pressure

Excellent communication

Strong listening

Organized

Adaptable

Professional

Emotionally Intelligent

Critical Thinkers

Team-oriented

Education

Bachelor's degree preferred

Job description

Job Details

Job Location: Louisville Campus - Louisville, KY 40203
Position Type: Full Time
Salary Range: $19.75 - $19.75 Hourly
Advocate - 1st & 2nd Shift: Emergency Services, Crisis Response and Community Services

Every day, survivors of domestic violence and sexual assault turn to The Center for Women and Families during some of the most difficult moments of their lives. As an Advocate, you'll provide compassionate support, crisis intervention, safety planning, and connection to resources that help individuals and families begin rebuilding their lives.

Whether you're responding to a crisis call, supporting residents in our emergency shelter, or helping clients navigate community resources, your work will have a direct and lasting impact.

If you're looking for meaningful work where your compassion, professionalism, and commitment to helping others truly matter, we'd love to meet you.

Why Work at The Center?

Starting pay: $19.75/hour

Paid, comprehensive training

Full-Time, Part-Time, and PRN opportunities

Meaningful, mission-driven work

Supportive team environment

Opportunities for professional growth

Help create safer communities every day

We’re looking for professionals with a Bachelor's degree OR at least three (3) years of related experience helping others.

Relevant experience could include:

• Healthcare
  • CNA
  • Home Health Aide
  • Patient Navigator
  • Patient Care Coordinator
  • Hospital Intake
  • Behavioral Health Technician
  • Medical Social Services
• Human Services
  • Case Manager
  • Service Coordinator
  • Victim Advocate
  • Peer Support Specialist
  • Eligibility Worker
  • Social Services
  • Community Outreach
  • Nonprofit Programs
• Education
  • Teacher
  • Teacher Assistant
  • Student Services
  • School Support Staff
  • Curriculum Development
  • Public Education
  • Childcare Professional
• Community & Justice
  • Court Clerk
  • Court Case Manager
  • Criminal Justice
  • Crisis Intervention
  • Deflection Programs
  • Community-Based Services

What You’ll Do

Depending on your program assignment, Advocates may work within Crisis Response, Emergency Shelter, or Community Services. All Advocates receive training and are expected to perform the following core responsibilities:

• Crisis Intervention: Provide compassionate, trauma-informed support to survivors experiencing interpersonal violence.
• Safety Planning: Help clients identify immediate safety needs and develop individualized plans.
• Advocacy: Support clients while navigating medical, legal, housing, financial, and community resources.
• Case Management: Coordinate services and connect survivors with internal and external resources.
• Documentation: Maintain timely, accurate documentation while meeting agency and grant requirements.
• Collaboration: Work alongside coworkers, healthcare providers, law enforcement, schools, courts, and community partners to ensure clients receive coordinated support.

You May Be Assigned To:

• Crisis Response
  • Answer the 24/7 Crisis Line
  • On-Call hospital runs
  • Meet with walk-in clients
  • Respond to hospitals throughout our 11-county service area
  • Provide crisis counseling and advocacy
• Emergency Shelter
  • Support shelter residents
  • Provide advocacy and case management
  • Facilitate groups
  • Assist with transportation and transition planning
• Community Services
  • Provide mobile advocacy
  • Meet clients throughout the community
  • Assist with legal advocacy and referrals
  • Coordinate services with community partners

Qualifications

What We're Looking For:

• Compassionate
• Calm under pressure
• Excellent communicators—written and verbal
• Strong listeners
• Organized
• Adaptable
• Professional
• Emotionally Intelligent
• Critical Thinkers
• Team-oriented
• Emotionally resilient

Minimum Qualifications

• Bachelor's degree preferred, OR
• Three (3) years of related human services experience

Also required

• Valid driver's license if required to operate a company vehicle for the position
• Acceptable driving record
• Ability to pass a background check
• Ability to work flexible schedules, including evenings, weekends, holidays, or on-call shifts depending on assignment
• Basic computer proficiency
• Strong written documentation skills
• Capacity to learn, retain new skills and practices and implement new knowledge

Bilingual candidates are encouraged to apply!

Our Commitment

The Center for Women and Families is committed to providing compassionate, survivor-centered services while fostering an inclusive, respectful, and supportive workplace for employees, volunteers, and the communities we serve.

Ready to Make a Difference? Join a team dedicated to empowering survivors, strengthening families, and building safer communities.

No Advocacy Experience? You May Still Qualify. You do not need previous domestic violence or sexual assault advocacy experience.