Advocate 2

State-of-Georgi; Atlanta (GA); On-site; USD 38,000 - 48,000; Full time

Job summary

The Victim Services Specialist II for the State Board of Pardons and Paroles serves as a liaison among victims, the Georgia Department of Corrections, and community partners. The role focuses on timely advocacy, notifications, and support for victims navigating post-conviction processes.

The ideal candidate will provide clear communication, case management, and outreach while maintaining high productivity in a fast-paced office environment.

Qualifications

• Associate degree in a related field from an accredited college or university plus three years of related experience, or one year at Advocate 1 (SSP080) or equivalent.
• Credentialed Advocate certification is preferred or required to perform duties.

Responsibilities

• Victim Registration and Notifications: process registrations, investigate protests, issue notifications per statute.
• Crisis Intervention: provide crisis intervention services and communication in urgent situations.
• Liaison and Advocacy: act as a liaison between victims, agency staff, and external service providers.
• Case Management: log, assess, and investigate correspondence, protests, and complaints to ensure compliance.
• Outreach and Support: coordinate outreach initiatives and assist management as needed.

Skills

Bilingual Spanish

Education

Associate degree in a related field

Credentialed Advocate (state or national certification)

Job description

Explore a World of Opportunity with the State of Georgia!We are the force that drives Georgia!Georgia State Government is a large enterprise, composed of various agencies and entities with a common goal to improve the lives of Georgia's more than 10 million citizens!Join Team Georgia and impact lives everyday while receiving a robust benefits package designed for every stage of your career!Job Title:Advocate 2Agency:State Board of Pardons and ParolesJob Requisition ID:JR0000005826Shift:Not Applicable (United States of America)Compensation Details:$47,693.32 ADVOCATE II$ 38,157.59 ADVOCATE IJob Description:*** This Announcement may be used to also fill a lower level Advocate 1 Position and will close upon receipt of sufficient applicant pool ***SummaryThe Victim Services Specialist II plays a critical role in the post-sentencing phase by serving as a liaison between the State Board of Pardons and Paroles, the Georgia Department of Corrections, the Department of Community Supervision, and victims, their families, and members of the community. The Specialist is responsible for ensuring timely and accurate communication, advocacy, and support for victims navigating the post-conviction process.Ideal candidate will be able to maintain high efficient productivity in our fast-paced office environment.Key Responsibilities Victim Registration and Notifications: Process victim registrations, investigate protests, and issue notifications in accordance with statutory requirements. Crisis Intervention: Provide crisis intervention services and communication to support crime victims in urgent situations. Liaison and Advocacy: Serve as a liaison between victims, agency staff, and external service providers, fostering clear and effective communication. Case Management: Log, assess, and investigate correspondence, protests, andcomplaints from victims, families, and the community to ensure compliance withstatutory requirements. Outreach and Support: Coordinate outreach initiatives and perform additional duties orprojects as assigned by division management.Preferred: Bilingual proficiency (Spanish). Credentialed Advocate (state or national certification). Experience working as a victim advocate or in victim services with the DistrictAttorney’s Office, State Board of Pardons and Paroles, Georgia Department ofCorrections, Department of Community Supervision, or the Criminal JusticeCoordinating Council.Minimum Qualifications:Associate degree in a related field from an accredited college or university and three (3) years of job-related experience; or one (1) year of experience at the lower level Advocate 1 (SSP080) or position equivalent.-Note: An equivalent combination of knowledge, education, job or intern experience, training, or certifications that provides the necessary knowledge and skills to successfully perform the job at the level listed may be substituted year-over-year.Equal Employment Opportunity EmployerThe State of Georgia does not discriminate based on race, color, national origin, sex, religion, age, disability, or other protected categories in employment or the provision of services.Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.