Advocate

Children & Family Advocacy Center; Little Flock (AR); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Professional development

Job summary

Children & Family Advocacy Center in Little Flock, AR seeks a passionate Advocate - Stabilization Phase to deliver intensive advocacy and case management for women, children and families. You will navigate safety barriers, connect with resources, and coordinate services with a multidisciplinary team.

Qualifications include a Bachelor's in Social Work or related field; experience with children and families; trauma-informed care; strong communication and documentation; Spanish a plus.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Criminal Justice, or a related field.
• Trauma-informed care, crisis intervention, and knowledge of community resources.
• Strong communication, organizational, and relationship-building skills across multidisciplinary teams.

Responsibilities

• Direct Support: Provide trauma-informed advocacy, emotional support, crisis intervention, and practical problem solving for children and families.
• Case Management: Develop stabilization plans addressing safety, housing, transportation, healthcare, counseling, financial needs, and family goals.
• Residential Advocacy: Support families in residential services with planning, engagement, transition, and coordination of services.
• Resource Coordination & Advocacy: Connect families with internal programs and community resources, coordinating with medical providers, counselors, schools, and law enforcement.
• Documentation: Maintain timely, accurate, confidential client contacts, stabilization plans, referrals, and progress data.
• Collaboration & On-Call Support: Participate in team meetings, case reviews, and on-call rotations during office hours.

Skills

Trauma-informed care

Crisis intervention

Multidisciplinary collaboration

Documentation

Spanish language

Education

Bachelor's degree in Social Work or related field

Master's degree preferred

Job description

We are seeking a passionate and compassionate Advocate - Stabilization Phase to join our team. In this role, you will provide intensive advocacy and case management services to women, children, and families who require ongoing support beyond their initial engagement with the CFAC. You will help families navigate complex challenges, reduce barriers to safety and stability, connect with critical resources, and coordinate services alongside our multidisciplinary partners.

Responsibilities

• Direct Support: Provide trauma‑informed advocacy, emotional support, crisis intervention, and practical problem solving for children and families. Build trusting relationships while helping families overcome barriers and remain engaged in services.
• Case Management: Develop individualized stabilization plans that address safety, housing, transportation, healthcare, counseling, financial needs, and other family goals. Monitor progress and adjust plans as needs evolve.
• Residential Advocacy: Support families participating in residential services by assisting with goal planning, program engagement, transition planning, and coordination of services that promote long‑term family stability.
• Resource Coordination & Advocacy: Connect families with internal programs and community resources while serving as a liaison with medical providers, counselors, schools, law enforcement, prosecutors, and other multidisciplinary team partners to ensure coordinated care.
• Documentation: Maintain timely, accurate, and confidential documentation of client contacts, stabilization plans, referrals, service coordination, progress toward goals, and required outcome data.
• Collaboration & On‑Call Support: Participate in multidisciplinary team meetings, case reviews, and collaborative planning. Provide services during regular office hours and assigned on‑call rotations, responding to crisis situations and helping initiate services for newly referred families.

Qualifications

• Bachelor's degree in Social Work, Psychology, Human Services, Criminal Justice, or a related field. A Master's degree is a plus.
• Experience working with children and families in child advocacy, victim services, social services, behavioral health, domestic violence, or a related field preferred.
• Knowledge of trauma‑informed care, crisis intervention, child development, family systems, and community resources.
• Strong communication, organizational, and relationship‑building skills with the ability to collaborate effectively across multidisciplinary teams.
• Ability to manage a caseload, prioritize competing responsibilities, and respond effectively in crisis situations.
• Strong documentation skills with a commitment to confidentiality, professionalism, and ethical practice.
• Fluency in Spanish is a plus.

Benefits

• You can be a part of a dedicated team making a real difference in the lives of vulnerable children and families.
• Opportunities for professional growth and development through training, mentorship, and continuing education.
• Competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A supportive work environment that values teamwork, innovation, compassion, and trauma‑informed care.

The CFAC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees!