Advocate

Children & Family Advocacy Center; Rogers (AR); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Job summary

Children & Family Advocacy Center seeks an Advocate – Stabilization Phase to provide intensive advocacy and case management for women, children, and families requiring ongoing support. You will help navigate barriers to safety, coordinate services, and support families in residential programs to build long-term stability.

Qualifications include a bachelor’s degree in a related field, experience with trauma-informed care, and strong communication skills. Bilingual (Spanish) is a plus.

Qualifications

• Bachelor’s degree required in a related field; Master’s degree is a plus.
• Experience in child advocacy, victim services, or related social services preferred.
• Knowledge of trauma-informed care, crisis intervention, and community resources.
• Strong communication, organizational, and relationship-building skills across multidisciplinary teams.
• Ability to manage a caseload and respond effectively in a crisis.
• Fluency in Spanish is a plus.

Responsibilities

• Direct trauma-informed advocacy, emotional support, crisis intervention, and problem-solving for families.
• Develop individualized stabilization plans addressing safety, housing, healthcare, counseling, and other goals.
• Support residential program participants with goal planning and transition coordination.
• Coordinate services with internal programs and community partners for coordinated care.
• Maintain confidential documentation of client contacts, plans, referrals, and progress.
• Participate in multidisciplinary meetings and on-call rotations to respond to crises.

Skills

Trauma-informed care

Crisis intervention

Communication

Caseload management

Team collaboration

Spanish language (plus)

Education

Bachelor’s degree in Social Work, Psychology, Human Services, Criminal Justice, or related field

Master’s degree preferred

Job description

At the CFAC, we are dedicated to improving the lives of women, children and families who have experienced trauma. We provide a safe, trauma‑informed environment where all can access the support, resources, and advocacy they need to begin healing. Our mission is to ensure that every child, woman and family has the opportunity to heal, thrive, and succeed.

Position Overview

We are seeking a passionate and compassionate Advocate – Stabilization Phase to join our team. In this role, you will provide intensive advocacy and case management services to women, children and families who require ongoing support beyond their initial engagement with the CFAC. You will help families navigate complex challenges, reduce barriers to safety and stability, connect with critical resources, and coordinate services alongside our multidisciplinary partners. This role also provides advocacy and support for families participating in our residential program while helping them build long‑term stability and self‑sufficiency.

Responsibilities

• Direct Support: Provide trauma‑informed advocacy, emotional support, crisis intervention, and practical problem‑solving for children and families. Build trusting relationships while helping families overcome barriers and remain engaged in services.
• Case Management: Develop individualized stabilization plans that address safety, housing, transportation, healthcare, counseling, financial needs, and other family goals. Monitor progress and adjust plans as needs evolve.
• Residential Advocacy: Support families participating in residential services by assisting with goal planning, program engagement, transition planning, and coordination of services that promote long‑term family stability.
• Resource Coordination & Advocacy: Connect families with internal programs and community resources while serving as a liaison with medical providers, counselors, schools, law enforcement, prosecutors, and other multidisciplinary team partners to ensure coordinated care.
• Documentation: Maintain timely, accurate, and confidential documentation of client contacts, stabilization plans, referrals, service coordination, progress toward goals, and required outcome data.
• Collaboration & On‑Call Support: Participate in multidisciplinary team meetings, case reviews, and collaborative planning. Provide services during regular office hours and assigned on‑call rotations, responding to crisis situations and helping initiate services for newly referred families.

Qualifications

• Bachelor’s degree in Social Work, Psychology, Human Services, Criminal Justice, or a related field. A Master’s degree is a plus.
• Experience working with children and families in child advocacy, victim services, social services, behavioral health, domestic violence, or a related field preferred.
• Knowledge of trauma‑informed care, crisis intervention, child development, family systems, and community resources.
• Strong communication, organizational, and relationship‑building skills with the ability to collaborate effectively across multidisciplinary teams.
• Ability to manage a caseload, prioritize competing responsibilities, and respond effectively in crisis situations.
• Strong documentation skills with a commitment to confidentiality, professionalism, and ethical practice.
• Fluency in Spanish is a plus.

Why Join Us

• You can be a part of a dedicated team making a real difference in the lives of vulnerable children and families.
• Opportunities for professional growth and development through training, mentorship, and continuing education.
• Competitive salary and comprehensive benefits package, including health insurance, retirement plans, and paid time off.
• A supportive work environment that values teamwork, innovation, compassion, and trauma‑informed care.

The CFAC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees!

Join us in helping women, children and families move from crisis toward healing, stability, and hope. We look forward to hearing from you!