Advocacy & Care Coordination Specialist

Resource Connections, Inc.; Washington (District of Columbia); On-site; USD 55,000 - 75,000; Full time

Job summary

Resource Connections, Inc. seeks a dedicated professional to coordinate and manage supports for individuals, ensuring comprehensive planning and development of tailored IPs in accordance with COMAR and agency policy.

The role includes advocacy, team leadership support, and rapid transition activities to ensure continuity of services, with consistent documentation for billing and quality assurance across a regulated environment.

Responsibilities

• Coordinate activities to plan, explore, access and maintain supports desired by the individual.
• Advocate on behalf of and assist individuals to advocate on their own behalf.
• Maximize individuals’ participation in the team process; promote opportunities for those who choose to lead their team meetings.
• Negotiate and resolve conflicts within the team.
• Ensure adequate planning for and development of an appropriate and relevant Individual Plan, in accordance with COMAR and agency policy; monitor to ensure implementation.
• After the annual meeting, visit assigned individuals in settings where supports are provided, and/or elsewhere, as desired by the individual, at a minimum of four during the IP year, or more frequently, as indicated by the intensity of resource coordination services needed.
• Assist with transitioning and transfer activities in an expeditious manner to ensure continuity of supports/services.
• Respond to provider-generated incident reports in a timely manner to ensure the individual’s health and safety is adequately addressed.
• Document consumer related activities according to established protocols to assure proper invoicing for services performed.
• Consistently provide and accurately document sufficient level of consumer services to meet agency billing standards.
• Explore and access alternative supports and/or funding sources to meet identified individual needs.
• Attend and actively participate in agency/team meetings as assigned by Team Leader.
• Complete training requirements per agency policy and DDA regulations; demonstrate ongoing commitment to developing and enhancing professional skills through participation in agency/staff meetings and outside training opportunities.
• Complete all assigned administrative activities, to include but not limited to the following:
• Timesheets, schedules, and other reports required by the agency submitted on time.
• Comply with all relevant State and federal regulations regarding targeted case management.

Job description

Resource Connections, Inc. seeks a dedicated professional to coordinate and manage supports for individuals, ensuring comprehensive planning and development of tailored IPs in accordance with COMAR and agency policy.

The role includes advocacy, team leadership support, and rapid transition activities to ensure continuity of services, with consistent documentation for billing and quality assurance across a regulated environment.