Advisory Solution Consultant - Customer Industry Workflows

ServiceNow; San Francisco (CA); Remote; USD 146,000 - 242,000; Full time

Job summary

An established industry player is seeking a dynamic Advisory Solution Consultant to drive customer engagement and sales success. This role involves leveraging your expertise in AI integration and enterprise applications to provide tailored solutions that meet client needs. You'll lead workshops, guide strategic programs, and collaborate with diverse teams to influence product roadmaps. With a focus on innovation, this position offers a chance to make a significant impact in a flexible work environment while enjoying a competitive compensation package and comprehensive benefits. If you are passionate about technology and customer success, this opportunity is perfect for you.

Benefits

Health Plans

401(k) with Company Match

Flexible Time Off

Family Leave Programs

Employee Stock Purchase Plan

Matching Donations

Flexible Spending Accounts

Qualifications

• 7+ years of pre-sales solution consulting or sales engineering experience.
• Experience in Manufacturing, Technology, or Telco industries is desirable.

Responsibilities

• Lead discovery workshops to identify customer challenges and deliver tailored product demos.
• Support product sales as the technical expert for client-facing sales teams.

Skills

AI Integration

Sales Engineering

Enterprise Applications

Territory Management

Education

Bachelor's Degree

Tools

ServiceNow Platform

Enterprise Cloud Software

Job description

Advisory Solution Consultant - Customer Industry Workflows

• Full-time
• Employee Type: Regular
• Region: AMS - North America and Canada
• Work Persona: Remote

It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Today, ServiceNow stands as a global market leader, serving over 8,100 customers, including 85% of the Fortune 500. Our cloud-based platform connects people, systems, and processes to empower organizations to work smarter, faster, and better. Join us as we pursue our purpose to make the world work better for everyone.

What you get to do in this role:

The Specialist Solution Consultant is a technical and business consultant with advanced ability to develop, position, and provide industry- and product-specific solutions during sales cycles, achieving sales goals in an assigned territory.

Support product sales as the technical, industry, and domain expert for a client-facing sales team pursuing customers across one or multiple industry markets.

Lead discovery workshops to identify customer challenges and deliver persona- and value-based product demonstrations aligned with customer needs.

Guide strategic programs in top accounts, such as customer journey sessions for roadmaps and outcome agreements.

Provide feedback to product management to influence product roadmaps and strategies based on customer and market insights.

Share and learn best practices and reusable assets with other Solution Consultants to improve team quality and efficiency.

Stay current on competitive analysis and market differentiation strategies.

Support marketing events including executive briefings, conferences, user groups, and trade shows.

To be successful in this role you have:

• Experience integrating AI into work processes, decision-making, or problem-solving, such as using AI tools, automating workflows, analyzing AI-driven insights, or exploring AI's industry impact.

7+ years of pre-sales solution consulting or sales engineering experience in Enterprise Applications.

Industry experience in Manufacturing, Technology, or Telco is desirable.

Proficiency with the ServiceNow platform or other enterprise cloud software solutions.

Experience collaborating with product management, marketing, partners, and professional services.

Territory management skills, including pipeline development and working with sales to promote execution excellence.

Compensation and Benefits:

Base pay ranges from $146,625 to $241,925, plus equity (if applicable), variable/incentive compensation, and benefits. Total compensation varies based on qualifications, skills, and location.

Benefits include health plans, flexible spending accounts, 401(k) with company match, ESPP, matching donations, flexible time off, and family leave programs.

Compensation depends on geographic location and may change accordingly.

Work Environment and Equal Opportunity:

We support flexible work arrangements based on role requirements. Learn more here.

Equal Opportunity Employer: ServiceNow is committed to diversity and inclusion. All qualified applicants will receive consideration without regard to protected categories.

Accommodations: If you need accommodations during the application process, contact [emailprotected].

Export Control Regulations: Positions with access to controlled technology may require export approval. Employment is contingent upon obtaining necessary licenses or approvals.