Advisor Team Leader

Heritage Wealth Advisors; Washington (District of Columbia); On-site; USD 150,000 - 300,000; Full time

Job summary

Join a forward-thinking firm as an Advisor Team Leader, where you will inspire and lead a team of financial advisors dedicated to enhancing clients' financial confidence. This role is pivotal in ensuring the delivery of exceptional client experiences and achieving ambitious growth targets. You'll leverage your leadership skills to guide your team in providing comprehensive financial planning and drive results through innovative strategies. If you're passionate about making a meaningful impact in clients' lives while fostering a collaborative and inclusive culture, this position is perfect for you.

Qualifications

• 3+ years of leadership experience with proven success in managing teams.
• Strong understanding of comprehensive financial planning and client service.

Responsibilities

• Lead a team of financial advisors to ensure exceptional client satisfaction.
• Drive advisor performance and achieve business goals through effective coaching.

Skills

Leadership

Financial Planning

Client Relationship Management

Sales Skills

Team Management

Problem-Solving

Education

Bachelor's Degree

Post-Graduate Qualification (e.g. CFP, MBA)

Tools

CRM Software

Microsoft Office (Excel, PowerPoint)

Job description

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Heritage Wealth Advisors provided pay range

This range is provided by Heritage Wealth Advisors. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$150,000.00/yr - $300,000.00/yr

Direct message the job poster from Heritage Wealth Advisors

Vice President of Practice and Talent Management at Heritage Wealth Advisors (a practice at Ameriprise Financial)

Job Description:

HWA is hiring an Advisor Team Leader (ATL) to serve on the Sr. Leadership team to manage and lead a team of financial advisors. The primary goal of the ATL and the group of advisors they lead is to ensure that team serves the HWA Mission, which is to elevate the confidence of our clients through Financial Planning, on the way to HWA’s 2030 Vision, which is to ensure we’re driving 10,000 client major-life decisions each year. The ATL will serve as a key member of our leadership team and be responsible for ensuring the advisor team is delivering the HWA Client Experience and representing the HWA brand. As a necessary part of this, the ATL will be responsible for the advisor team’s performance (i.e. ensuring exceptional client satisfaction, achieving critical business goals, including revenue, net flow, and new client targets, and supporting the advisors in achieving their own personal and career goals). To be successful in this role requires a true desire to help people (both clients and team members), exceptional leadership skills, the ability to inspire and motivate a high-performing team, and a deep understanding of the HWA Client Experience, our comprehensive wealth management approach, and the solutions we offer.

Responsibilities and Time Allocation – Will change over time to meet the needs of the practice and can include other duties as assigned by management

Position Functions:

Advisor Leadership (Time Allocation 50%)

KEY OBJECTIVES:

Ensure Financial Advisors (FAs) deliver the HWA Client Experience well

• Use CRM dashboards and joint client meetings to ensure FAs deliver HWA Brand Standards to clients
• Use CRM dashboards, joint client meetings, and effective use of specialists to ensure FAs get clients to implement their financial plans
• Own the results of this delivery in a way that supports the growth goals of HWA

Ensure FAs are improving their ‘advisor talent’ (their ability to provide quality advice to clients)

Ensure FAs achieve their goals

• Do annual business planning with each FA based on their goals (client satisfaction, impact to the team, mentoring, income, career path, designations, net flows, client acquisition, etc)
• Ensure the FA updates their WDYWFY at least annually
• Ensure the FA’s business plan goals are anchored to their WDYWFY and that clear must do’s are established (the things that if the FA does them, they cannot fail in achieving their goals) “We don’t rise to the level of our goals, we fall to the level of our systems” James Clear
• Regularly review progress during FA 1:1
• Use our 4DX system to hold advisors accountable to their weekly must-do’s
• Clearly communicate immediately to the advisor if they fall off track and what that will mean to their goals
• Perform a quarterly progress assessment that clearly identifies strategic and tactical adjustments required to achieve goals
• Own the FA goal achievement in a way that supports the growth goals of HWA
• Celebrate your team when they reach their goals!

Ensure FAs are compliant per the HWA Brand Standards

Lead Client Relationships (Time Allocation 35%)

KEY OBJECTIVES:

Deliver the HWA Client Experience

• Anchor everything in comprehensive Financial Planning that touches on all 7 components of the CFP curriculum
• Regularly communicate the HWA value proposition and our 3 core differentiators
• Use CRM dashboards and joint client meetings to ensure you are delivering HWA Brand Standards to clients
• Use CRM dashboards and joint client meetings to ensure the clients you lead implement their financial plans
• Own the results of this delivery in a way that supports the growth goals of HWA

Establish and achieve your own goals as an advisor (same measures as #3 above)

• Deliver exceptional client experience to ~25 clients ($1M) – equates to approx. 1 mtg per week

Coordination of Sales and Marketing (Time Allocation 15%)

KEY OBJECTIVES:

Achieve HWA’s Client Acquisition with a plan (CAWP) goal

Achieve HWA’s Net Flow goal

Serve as the “1-owner” of Sales and Marketing.

• The Marketing function will have a leader and that leader will report to you. Ensure the activities within each function stay within the Accountability Chart (Marketing brings prospects to DMs, Sales secures the yes, and Ops takes over from there).

TACTICS: Partner with FAs to ensure their annual business plan includes goals and must do’s for the following:

• Firm-driven lead generation (if FA is eligible), which needs to be coordinated with the Marketing team (LinkedIn, Google ads).
• Note: effective prospect follow-up by the FA will need to be inspected.
• Client attendance at HWA education events
• Client attendance at HWA client appreciation + bring a friend events
• All new prospects and opportunities captured in CRM and MOD
• Provide leadership in a manner that is consistent with the HWA Way, Servant Leadership, Tom Nicolosi’s Leadership Communication Model, and John Maxwell’s 5 Levels of Leadership
• Provide leadership that is consistent with the HWA mission, vision, and values
• Use the DOCing model in order to provide FULL leadership, where skills are Demonstrated, then Observed, then Confirmed

Ask the following questions every day:

• What am I doing to develop myself?
• What am I doing to develop my team?
• Am I getting better at helping my team handle uncertainty?

Recognize what are our teams are looking for from us:

• Do you care (i.e. I see you, I care about you, you matter)?
• Can I trust you?
• Can you help me reach my goals?

Have the following beliefs:

• Everyone wants to give their greatest contribution every day.
• The 6:1 rule is required for all healthy relationships.
• Leaders have a responsibility to know and lead from the business data and benchmarks.
• The only limit to our capacity to reach our goals is our capacity to develop the people in our organization.
• The only limit to our capacity to grow as a leader is our capacity to handle uncertainty.

“A leader takes people where they want to go. A great leader takes people where they don’t necessarily want to go, but where they ought to be. Leadership is not leadership unless it’s uncomfortable.” Rosalynn Carter

Required Knowledge, Skills and Abilities:

• 3+ years of leadership experience with proven track record of success in leading teams, projects, and initiatives.
• Strong business judgment
• Demonstratable ability to originate and close business with target clientele
• Proven leadership and sales skills required
• Excellent quantitative and problem-solving skills, and the ability to perform case analysis, make recommendations and implement
• Understanding of comprehensive financial planning, client service and practice management and the asset management business
• Team Player - flexible and collaborative work style
• Consistent experience managing self and conduct oneself with gracious professionalism at all times
• Record of being a self-starter and self-sufficient
• Mission oriented - keen on the values of education and research
• Insatiably curious. Strong commitment to lifelong learning in the areas of financial planning and leadership development
• Trustworthy and ethical with high integrity
• Excellent presentation, written and verbal communication skills – ability to speak to both large and small audiences to deliver training, seminars, speaking commitments, etc.
• Time management skills & ability to multi-task
• Delivery focus and detail-orientation with strong commitment to accuracy
• Extremely competent in Microsoft Office (Excel and PowerPoint a must)
• Willingness to share positive feedback regularly, coupled with the willingness to deliver tough messages when needed (which we would expect to be needed less frequently than positive feedback).
• Ability to drive results and outcomes through others

Education and other designations:

• Bachelor’s degree or higher
• 3-5 years of experience leading teams, projects, technology initiatives
• 5-10 years of relevant experience
• Keen interest in comprehensive financial planning, advice, and client experience
• Will be expected to obtain and maintain all required federal and state licenses and registrations for securities, including Series 7, Series 66, State life, accident and health insurance licenses, and APMA.
• A strong academic background, ideally including a post-graduate qualification and/or designation (e.g., CFP, MBA, etc.).

About Our Company:

At HWA, we’re not just in the business of helping clients with their financial goals — we also help our advisors and employees reach their true potential. We have an inclusive, collaborative culture that rewards team members for their contributions and provides the opportunity to work with other talented individuals who share a passion for making an impact. Team members are given every opportunity to make their mark at the office and a difference in our clients’ lives and in our communities. We are looking for talented, driven people that want to be part of something special, as we work together to deliver on our credo.

Salary and Location:

• We are targeting this position to be in person in WA. The Advisor Team Lead will need to be willing to come visit multiple offices on occasion in Mercer Island, Yakima, Mt. Vernon and Bellingham.
• All-in total targeted compensation is $150-$300K. Additional upside earning potential dependent on exceeding goals.

Seniority level

• Seniority level

  Director

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

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