Advisor Support Professional

Corebridge Financial, Inc.; Houston (TX); Hybrid; USD 40,000 - 60,000; Full time

Job summary

Corebridge Financial is seeking an Advisor Support Professional in Houston, TX. This role involves providing quality service to clients and field partners in a call center, requiring strong communication and problem-solving skills. Ideal candidates will have prior call center experience and a background in financial services.

Benefits

Health and Wellness Insurance

401(k) Plan with Company Matching

Employee Assistance Program

Paid Time Off

Volunteer Time Off

Qualifications

• 1+ years of previous Inbound Call Center Experience.
• Financial Services Industry Experience preferred.
• Strong communication skills, including verbal, written, and interpersonal.

Responsibilities

• Provide quality service to field partners and clients in a call center environment.
• Assist with complex issues regarding account statuses and general inquiries.
• Work any shift within operational hours (8am-5pm CST).

Skills

Communication

Problem Solving

Analytical Skills

Multitasking

Job description

Advisor Support Professional page is loaded

Advisor Support Professional

Apply locations TX-Houston time type Full time posted on Posted 2 Days Ago job requisition id JR2500456

Who We Are

At Corebridge Financial, we believe action is everything. That’s why every day we partner with financial professionals and institutions to make it possible for more people to take action in their financial lives, for today and tomorrow.

We align to a set of Values that are the core pillars that define our culture and help bring our brand purpose to life:

• We are stronger as one: We collaborate across the enterprise, scale what works and actdecisively for our customers and partners.
• We deliver on commitments: We are accountable, empower each other and go above and beyond for our stakeholders.
• We learn, improve and innovate: We get better each day by challenging the status quo and equipping ourselves for the future.
• We are inclusive: We embrace different perspectives, enabling our colleagues to make an impact and bring their whole selves to work.

Who we are

Corebridge helps people make some of the most meaningful decisions they’re ever going to make. We help them plan and take action to protect the future they envision and respond to some of life’s most difficult moments through the solutions and services we provide. We do this through our broad portfolio of life insurance, retirement and institutional products, offered through an extensive, multichannel distribution network. We provide solutions for a brighter future through our client centered service, breadth of product expertise, deep distribution relationships, and outstanding team of hardworking and passionate employees.

For more information, visit http://www.corebridgefinancial.com/ .

About the role

As an Advisor Support Professional, you will provide quality service to our field partners and clients in a call center environment.

We want to hear from you today if you can:

• Act as an advocate for VFA Broker Dealer by utilizing excellent communication, problem solving, research and analytical skills to assist with complex issues regarding account statuses, balances, account transfers, and general inquires .
• Provide professional, accurate and prompt service to field partners and clients with a sense of urgency at all times.
• Be available to work any shift within our hours of operations (8am-5pm (CST))

What we are looking for

• 1+ years of previous Inbound Call Center Experience
• Financial Services Industry Experience is preferred.
• Strong communication skills, including verbal, written, and interpersonal.
• Proficient in multitasking and navigating multiple systems and windows at once.
• Able to work in a fast paced, metric driven environment.
• FINRA Series 7, 63 is preferred but not required, ability to gain securities licenses for professional development required

Work Location

This position is based in Corebridge Financial’s Houston, TX office and is subject to our hybrid working policy, which gives colleagues the benefits of working both in an office and remotely.

Why Corebridge?

At Corebridge Financial, we prioritize the health, well-being, and work-life balance of our employees. Our comprehensive benefits and wellness program is designed to support employees both personally and professionally, ensuring that they have the resources and flexibility needed to thrive.

Benefit Offerings Include:

• Health and Wellness: We offer a range of medical, dental and vision insurance plans, as well as mental health support and wellness initiatives to promote overall well-being.
• Retirement Savings: We offer retirement benefits options, which vary by location.In the U.S., our competitive 401(k) Plan offers a generous dollar-for-dollar Company matching contribution of up to 6% of eligible pay and a Company contribution equal to 3% of eligible pay (subject to annual IRS limits and Plan terms). These Company contributions vest immediately.
• Employee Assistance Program: Confidential counseling services and resources are available to all employees.
• Matching charitable donations: Corebridge matches donations to tax-exempt organizations 1:1, up to $5,000.
• Volunteer Time Off: Employees may use up to 16 volunteer hours annually to support activities that enhance and serve communities where employees live and work.
• Paid Time Off: Eligible employees start off with at least 24 Paid Time Off (PTO) days so they can take time off for themselves and their families when they need it.

Eligibility for and participation in employer-sponsored benefit plans and Company programs will be subject to applicable law, governing Plan document(s) and Company policy.

We are an Equal Opportunity Employer

Corebridge Financial, is committed to being an equal opportunity employer and we comply with all applicable federal, state, and local fair employment laws. All applicants will be considered for employment based on job-related qualifications and without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, neurodivergence, age, veteran status, or any other protected characteristic. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. At Corebridge Financial, we believe that diversity and inclusion are critical to building a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our colleagues are respected as individuals and valued for their unique perspectives.

Corebridge Financial is committed to working with and providing reasonable accommodations to job applicants and employees, including any accommodations needed on the basis of physical or mental disabilities or sincerely held religious beliefs.If you believe you need a reasonable accommodation in order to search for a job opening or to complete any part of the application or hiring process, please send an email to [e-mail] .Reasonable accommodations will be determined on a case-by-case basis, in accordance with applicable federal, state, and local law.

We will consider for employment qualified applicants with criminal histories, consistent with applicable law.

To learn more please visit: www.corebridgefinancial.com

Functional Area:

OP - OperationsEstimated Travel Percentage (%): No TravelRelocation Provided: NoAmerican General Life Insurance Company

Similar Jobs (2)

New Accounts Specialist

locations TX-Houston time type Full time posted on Posted 14 Days Ago

New Accounts Specialist

locations TX-Houston time type Full time posted on Posted 5 Days Ago

Thank you for your interest in careers at Corebridge Financial and for creating a user account on our Careers site.This page will allow you to check the status of your application(s), update your contact information, and receive important updates and materials related to your application(s).

About Us

Corebridge Financial makes it possible for more people to take action in their financial lives. Corebridge is one of the largest providers of retirement solutions and insurance products in the United States. We proudly partner with financial professionals and institutions to help individuals plan, save for and achieve secure financial futures. For more information, visit www.corebridgefinancial.com . Thank you for your interest in joining our team.