Advisor Onboarding Specialist, Wealth Management

JPMorgan Chase & Co.; Ohio; On-site; USD 52,000 - 64,000; Full time

Job summary

JPMorgan Chase & Co. in United States seeks an Advisor Onboarding Associate to coordinate the onboarding process for newly hired wealth management advisors.

You will guide licensing, registration, exam preparation, and technology setup while ensuring deadlines are met and stakeholders are informed. Work with Recruiting, HR, Licensing, Technology, and field leadership to deliver a consistent onboarding experience and identify opportunities to improve processes, efficiency, and controls across the

Qualifications

• Minimum of three years of experience in the brokerage or financial services industry.
• Experience coordinating multiple activities, deadlines, and stakeholder communications within an onboarding, licensing, or comparable program.
• Knowledge of securities registration or insurance licensing processes, including licensing documentation and exam scheduling.
• Experience communicating procedural requirements, timelines, and status updates to employees, managers, and business partners.
• Ability to monitor progress against established plans, deadlines, and service-level requirements.
• Ability to identify, document, and escalate operational issues and risks.
• Experience analyzing data or trends to support decisions and process improvements.
• Experience creating process, procedure, or program documentation.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
• Ability to coordinate work across multiple business teams and manage competing deadlines.
• Attention to accuracy and established procedures.

Responsibilities

• Serve as the primary contact for advisors and field management throughout the Advisor Onboarding Program.
• Host onboarding calls to explain program expectations, licensing requirements, timelines, study resources, testing deadlines, and exam-attempt guidelines.
• Initiate securities registration, insurance licensing, carrier appointment, and related onboarding activities for assigned advisors.
• Coordinate with Recruiting, Human Resources, Licensing and Registration, Technology, and field leadership to deliver a consistent onboarding experience.
• Order licensing study materials and develop study calendars that support completion of required coursework and exam preparation.
• Schedule licensing examinations within required time frames and administer applicable retest policies and procedures.
• Monitor advisor progress against study plans, testing deadlines, and onboarding requirements, escalating risks or issues to management when appropriate.
• Connect advisors with tutoring, vendor support, tools, and other resources available throughout the licensing and registration process.
• Manage hardware and software requests, track technology deployment, coordinate installation and setup, and resolve readiness issues.
• Maintain established service-level requirements and communicate clear expectations, deadlines, and status updates to advisors and field management.
• Partner with internal teams to resolve onboarding issues and implement process, efficiency, and control improvements.

Skills

Project coordination

Data analysis

Attention to detail

Communication with stakeholders

Microsoft Excel

PowerPoint

Word

Outlook

Education

Bachelor’s degree

Tools

Microsoft Visio

Job description

JPMorgan Chase & Co. in United States seeks an Advisor Onboarding Associate to coordinate the onboarding process for newly hired wealth management advisors.

You will guide licensing, registration, exam preparation, and technology setup while ensuring deadlines are met and stakeholders are informed. Work with Recruiting, HR, Licensing, Technology, and field leadership to deliver a consistent onboarding experience and identify opportunities to improve processes, efficiency, and controls across the