Advisor Onboarding Specialist: Launch New Advisors

Aumni; Ohio; On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

On-site wellness centers

Job summary

Chase is seeking an Advisor Onboarding Associate to coordinate the onboarding for newly hired wealth management advisors. You will guide licensing, registration, exam preparation, and technology setup, while communicating expectations and monitoring deadlines.

You will collaborate with Recruiting, HR, Licensing, Technology, and field management to ensure a consistent onboarding experience. You will identify process improvements across the onboarding program and help advisors become prepared to

Qualifications

• Minimum of three years of experience in the brokerage or financial services industry.
• Experience coordinating multiple activities, deadlines, and stakeholder communications within an onboarding, licensing, operational, or comparable program.
• Knowledge of securities registration or insurance licensing processes, including licensing documentation, exam scheduling, or related regulatory requirements.
• Experience communicating procedural requirements, timelines, and status updates to employees, managers, and business partners.
• Ability to monitor progress against established plans, deadlines, and service-level requirements.
• Ability to identify, document, and escalation operational issues and risks.
• Experience analyzing data or trends to support decisions and process improvements.
• Experience creating process, procedure, or program documentation.
• Proficiency in Microsoft Excel, PowerPoint, Word, and Outlook.
• Ability to coordinate work across multiple business teams and manage competing deadlines.
• Ability to perform the responsibilities of the role with attention to accuracy and established procedures.

Responsibilities

• Serve as the primary point of contact for advisors and field management throughout the Advisor Onboarding Program.
• Host onboarding calls to explain program expectations, licensing requirements, timelines, study resources, testing deadlines, and exam-attempt guidelines.
• Initiate securities registration, insurance licensing, carrier appointment, and related onboarding activities for assigned advisors.
• Coordinate with Recruiting, Human Resources, Licensing and Registration, Technology, and field leadership to deliver a consistent onboarding experience.
• Order licensing study materials and develop study calendars that support completion of required coursework and exam preparation.
• Schedule licensing examinations within required time frames and administer applicable retest policies and procedures.
• Monitor advisor progress against study plans, testing deadlines, and onboarding requirements, escalating risks or issues to management when appropriate.
• Connect advisors with tutoring, vendor support, tools, and other resources available throughout the licensing and registration process.
• Manage hardware and software requests, track technology deployment, coordinate installation and setup, and resolve readiness issues.
• Maintain established service-level requirements and communicate clear expectations, deadlines, and status updates to advisors and field management.
• Partner with internal teams to resolve onboarding issues and implement process, efficiency, and control improvements.

Skills

Project coordination

Regulatory licensing processes

Data analysis

Stakeholder communication

Process improvement

Onboarding programs

Attention to accuracy

Cross-functional collaboration

Education

Bachelor’s degree

Tools

Microsoft Excel

PowerPoint

Word

Outlook

Visio

Job description

Chase is seeking an Advisor Onboarding Associate to coordinate the onboarding for newly hired wealth management advisors. You will guide licensing, registration, exam preparation, and technology setup, while communicating expectations and monitoring deadlines.

You will collaborate with Recruiting, HR, Licensing, Technology, and field management to ensure a consistent onboarding experience. You will identify process improvements across the onboarding program and help advisors become prepared to