Advisor of Data Strategy and Governance

Universal Service Administrative Co. (USAC); Washington (District of Columbia); Hybrid; USD 100,000 - 137,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401k with matching

FSA

Life Insurance

Paid Time Off

Commuter Benefits

Wellness Programs

Job summary

Universal Service Administrative Co. (USAC) seeks a dynamic Advisor of Data Strategy and Governance to lead data governance, strategy, and analytics. You will work with the Data Strategy & Insights team and executive leadership to shape data standards, dashboards, and reporting that drive mission-critical decisions.

The role emphasizes collaboration, strategic planning, and scalability across USAC’s data initiatives, with telework options noted as part of the benefits.

Qualifications

• Bachelor’s degree or higher with relevant technical training.
• Five years of direct related experience.
• One year of business leadership experience.
• Six years overseeing operations and short-range planning.
• Strong customer service mindset and stakeholder communication.
• Analytical and presentation skills with data emphasis.
• Interpersonal skills and attention to detail.
• Advanced data modeling and statistical analysis skills.
• Excellent written and verbal communication.
• PM/CDMP preferred.

Responsibilities

• Develop and implement USAC’s data strategy and governance framework.
• Collaborate with IT on data standards and quality metrics.
• Prepare formal reports and present findings to leadership.
• Guide analytics staff on data analytics and dashboards.
• Oversee data governance roadmap and implementation plans.
• Manage data team operations and procurement planning.
• Lead special projects and ensure timely delivery.

Skills

Data governance

Analytics

Leadership

Presentation skills

Customer service

MS Office

Education

Bachelor's degree (master’s preferred)

Tools

MS Office

Job description

USAC’s target compensation range for a new hire into this position is $100,000 - $137,000 USD per year. Actual salary may vary depending on job-related factors based on knowledge, skills, and experience, as evaluated throughout the interview process. In addition, this position may be eligible for an annual performance bonus. USAC has a comprehensive benefits package that includes Medical, Dental, Vision, 401k, FSA, Life Insurance, Paid Time Off, Commuter Benefits and Wellness Programs.

Why Work Here?

Our mission to achieve universal service addresses America’s current critical needs to build out broadband capabilities for telehealth, online learning, and keeping families connected. Join us and help USAC accomplish our mission to bridge the digital divide. Through its administration of the $10 billion Universal Service Fund (USF) programs on behalf of the FCC, USAC works to promote the availability of quality services at reasonable and affordable rates and to increase access to advanced telecommunications services throughout the nation.

Additional information on USF programs can be found at: https://www.usac.org/about/

Benefits

USAC supports our employees well beyond their salary with a system of benefits that rivals the top organizations in the country. Simply put: if you are committed to improving the lives of others, we are committed to improving yours. USAC provides low-premium, top-of-the-line medical, dental, and vision insurance in addition to disability and life coverage. Generous 401k contribution, Federal and floating holidays, paid sick leave and vacation time that increases every year. Regular telework schedule and opportunities to take professional development courses and training.

A Multicultural Team

We have actively built an organization that doesn’t just celebrate our diversity; we depend on it. The challenges of achieving universal service require creative and unique perspectives. Our accepting and inclusive community will challenge you to grow and learn from others while always recognizing the value of your contribution.

USAC employees are passionate about our mission. Our work contributes to the success of all Americans. We’ve worked together to build a culture that is collaborative, ambitious, outcome-oriented, and feedback-focused. As USAC continues to support universal service impacting healthcare providers, educators, and consumers, it is critical now more than ever that we hire people equally passionate and committed to helping fulfill our mission. We are currently seeking a dynamic and collaborative professional to serve as Advisor of Data Strategy and Governance.

This is an outstanding career opportunity for an individual interested in a genuine professional challenge in support of a public-spirited mission. Working in a creative and fast-paced environment, the Advisor of Data Strategy and Governance position is to support the Director of Data Strategy & Insights, and the Data Strategy & Insights team, in an advisory and support capacity as well as in developing effective and scalable approaches to addressing data-related problems and taking advantage of strategic and tactical opportunities. The Advisor of Data Strategy and Insights will provide guidance to help develop effective and scalable approaches to address strategic data challenges.

Responsibilities

• Advise the Director in the development and implementation of the USAC’s Data Strategy, Data Governance framework, Open Data framework, and analytic framework and agenda.
• Critically assess proposed data architecture and ensure its technical components are aligned meaningfully to meet the corporate data strategy objectives.
• Collaborate with IT in defining data standards and data quality metrics.
• Synthesizes key information / data and research to recommend data governance initiatives that meet business goals.
• Advise the Director in the development and implementation of USAC’s data governance framework and support implementation of it.
• Manage the prioritization of a Data Governance framework, roadmap and implementation plan.
• Identify opportunities to include data governance into business processes.
• Recommend data governance and best practices, tools and associated processes across the enterprise.
• Manage the operationalization of Data Governance across USAC and the Data Team’s Strategic Plan.
• Manage the prioritization of a Data Strategy roadmap and implementation plan.
• Data Insights
• Advise and assist the Director in creating an analytic maturity framework and support implementation of it.
• Advise and assist the Director in creating a data services framework, and support implementation of it.
• Prepare formal reports and presentations of findings and recommendations; presents findings to various levels of leadership.
• Provide guidance to analytics staff concerning data analytic and dash-boarding approaches and best practices.
• Team Administration
• Lead and oversee special projects, project timelines, monitor progress and the creation of coherent data team culture.
• Collaborate with the Divisional VP to manage the day-to-day business activities.
• Manage the overall workflow and operations of the Data Team to ensure that it is administered effectively and efficiently.
• Lead in defining and implementing the Data Team’s procurement and hiring plan.
• Other duties, as assigned.

About You

The successful candidate will excel at operating in a diverse and fluid environment and will be crucial for the success of our Data Strategy and Insight team and have:

• Bachelor’s degree (master’s degree preferred) and relevant technical training.
• Five (5) years of direct related experience.
• One (1) year of business leadership experience.
• Six (6) years of experience overseeing operations, developing, and formulating short-range plans/ decisions.
• Superior customer service skills working proactively and collaboratively with stakeholders to implement and enhance internal and external management reports and public-facing data analysis tools and data sets.
• Strong general business sense and results driven.
• Strong analytical and presentation skills.
• Strong interpersonal skills.
• Precise, detail oriented, and able to detect subtle inconsistencies in the data.
• Superior skills conducting statistical and mathematical modeling and analysis.
• Superior written and verbal skills. Must write succinctly and clearly and explain complex situations to technical and non-technical audiences.
• Advanced level of MS Office.
• Certified Data Management Professional preferred.
• Project Management Professional preferred.

USAC is committed to providing a safe and healthy workplace for all employees. All offers of employment with USAC are conditioned on completing and passing a background and reference check. USAC is an Equal Opportunity Employer. No agencies please.