Advisor-Learning & Dev

FedEx Freight; Memphis, Northern (TN, KY); Hybrid; USD 70,000 - 95,000; Full time

Job summary

FedEx Freight seeks a seasoned Learning & Development professional to deliver education and training across Memphis, TN and Harrison, AR areas. You will consult with business partners to identify needs, prescribe training materials, and improve learning outcomes.

You’ll work with instructional designers and senior leadership to promote sustainable transfer. Responsibilities include leading Train-the-Trainer workshops, mentoring staff, and coordinating schedules to support operational readiness

Qualifications

• Bachelor’s degree in human resources, education, or related field plus five years’ experience in training facilitation and coaching.
• Master facilitator or presenter with experience developing senior trainers.
• Professional coaching/leadership development certification is preferred.
• Advanced analytical, problem-solving, and time-management skills.
• Strong interpersonal, verbal, and written communication skills.
• Proficient with Microsoft Office Suite and related tools.
• Knowledge of operations technology systems.
• Ability to work across all levels of employees and management.
• Ability to work independently and in a team.

Responsibilities

• Facilitate virtual and in-person instructor-led classes and specialty training assignments.
• Identify learning needs and deliver education and training plans.
• Evaluate the effectiveness of education solutions using operational tools and reports.
• Lead Train-the-Trainer workshops for Delivery team readiness.
• Mentor Learning & Development Specialists and Sr. Specialists.
• Provide support to leadership across regions; may assist international counterparts.
• Develop and present education strategies, proposals, and outcomes to senior leadership.
• Collaborate with instructional designers to promote deeper learning transfer.
• Participate in committees or projects as assigned.
• Comply with laws, regulations, and company policies.

Skills

Analytical skills

Interpersonal skills

Verbal & written communication

Microsoft Office

Operations technology knowledge

Coaching & mentoring

Public speaking & presentation

Team collaboration

Instructional design support

Education

Bachelor’s degree in HR, education, or related field + 5 years training experience

Master facilitator or presenter certification (preferred)

Job description

This position will be domiciled at a FedEx Freight location in Memphis, TN or Harrison, AR. You will be required to work at a FedEx Freight Location several times per week.

POSITION OVERVIEW

Responsible for delivering education and training experiences through a variety of approaches to assigned district and functional area. Provide consultations to business partners to identify training needs and priorities, prescribe appropriate training materials and improve learning outcomes. Work closely with the instructional designer. Coordinate training schedule based on training needs and requirements to promote optimal business results. Problems faced are difficult and complex. Resolutions may require use of creativity and independent judgement. May coach and review the work of lower-level professionals.

ESSENTIAL FUNCTIONS

• Facilitate virtual and in-person instructor led classes and specialty training assignments (i.e. operation certifications, technical training, etc.)

• Identify learning needs, prescribe, and deliver education and training plans.

• Evaluate the effectiveness of education solutions as measured by operational tools and reports 4. Develop strategies and/or models to monitor education 4. solutions for sustainable learning transfer and application

• Lead and coordinate Train-the-Trainer workshops for Delivery team readiness

• Mentor and coach Learning & Development Specialists and Sr. Specialists

• Provide support to leadership level across all the regions

• May provide support to international counterparts based on business needs request

• Develop and present education strategies, proposals, and outcomes to senior leadership

• Work closely with instructional designers and developers, providing insight to promote deeper learning transfer

• Lead and/or participate on committees or projects as assigned

• Comply with all applicable laws/regulations, as well as company policies/procedures

• Perform other assignments (duties) as required

Disclaimer

This job description is general in nature and is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to the job.

QUALIFICATIONS

• Bachelor’s Degree in human resource management, education, or related field or equivalent work experience plus five (5) years’ experience in training facilitation and coaching

• Master facilitator or presenter with experience developing other senior facilitators and trainers

• Professional certification in coaching, leadership development or other related discipline (preferred)

• Advanced analytical, problem solving, and time management skills

• Strong interpersonal skills

• Strong verbal and written communication skills

• Proficient with Microsoft Office Suite

• Knowledge of Operations technology systems

• Must be able to work with employees and management across all levels

• Ability to work independently and as a team member

WORKING CONDITIONS

• Must be able to travel

• Must be able to work a flexible schedule as hours may vary based on operational need

• May be exposed to extreme hot and cold weather changes, dust and fumes in a service center environment

EST FedEx Freight, IncFedEx Freight is an Equal Opportunity Employer, including disabled and veterans. If you have a disability and you need assistance in order to apply for a position with FedEx Freight, please e-mail at [e-mail]. FedEx Freight will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.