Advising Assistant - Global Hospitality Leadership - (497247 )

University of Houston; Houston (TX); On-site; USD 26,000 - 29,000; Full time

Job summary

University of Houston is seeking an advising assistant to help undergraduate and graduate students with degree planning, registration, and records management. You will coordinate class schedules, assign classrooms, and support orientation activities to ensure smooth student onboarding.

The role involves advising students on degree requirements, preparing degree plans, and assisting with registration and administrative procedures, with additional duties as needed.

Qualifications

• Preferred Qualifications: 2 years of customer service experience.

Responsibilities

• Assists in advising current and prospective students on degree requirements and administrative procedures.
• Prepares degree plans for students; reviews and revises degree requirement handouts and forms.
• Corresponds with applicants concerning application procedures, status, financial aid, and prerequisites by phone, letters and e-mail.
• Participates in student registrations and drop/add sessions.
• May assist faculty with changes in academic procedures during the term, such as grade changes and student petitions.
• Compiles information in personal computer on applicants for admissions and assistantships to monitor status.
• Creates and maintains hardcopy files of students and applicants.
• May participate in new student orientation and represent department at university events.
• Prepares revisions of the class schedule and may prepare faculty assignment roster.
• Performs other job-related duties as assigned.

Skills

Customer service

Job description

Department: Global HospitalityLeadershipSalary: 18.73 - 20.82

Description:

Assists in advising and preparing degree plans for undergraduate and/or graduate students, coordinating student registration, maintaining student records, coordinating class schedules, to include assignment of classrooms, and, assisting in conducting new student orientation.

• 1. Assists in advising current and prospective students on degree requirements and administrative procedures.
• 2. Prepares degree plans for students; reviews and revises academic degree requirement handouts and forms.
• 3. Corresponds with applicants concerning application procedures, status, financial aid, and prerequisites by phone, letters and e-mail.
• 4. Participates in student registrations and drop/add sessions.
• 5. May assist faculty members with outgoing changes in academic procedures during the term, such as grade changes, student petitions, leave of absences, and general student complaints and problems.
• 6. Compiles information in personal computer on applicants for admissions and assistantships to monitor status and identify deserving students.
• 7. Creates and maintains hardcopy files of students and applicants.
• 8. May participate in new student orientation and represent department at university events, such as Cougar Preview.
• 9. Prepares revisions of the class schedule and may prepare faculty assignment roster.
• 10. Performs other job-related duties as assigned.

Preferred Qualifications: 2 years of customer service experience.

Education will be considered in lieu of experience.

MQ: Requires a basic knowledge of grammar, spelling, punctuation and simple mathematical functions like percentages, ratios, etc. as might normally be acquired through attainment of a high school diploma or GED. Requires a minimum of one (1) year of directly job-related experience.

All positions at the University of Houston-System are security-sensitive and will require a criminal history check.

The University of Houston System and its universities are Equal Opportunity Institutions. Everyone is encouraged to apply.