Advertising Revenue Systems Lead

Mastercard; Purchase (NY); On-site; USD 125,000 - 207,000; Full time

Job summary

Mastercard is seeking an Advertising Revenue Systems Manager to drive the lead-to-cash systems for our Commerce Media group. You will oversee Salesforce-based tools, integration with SAP/Tableau and productivity suites, improving usability and delivering enhancements for advertising business users across multiple personas.

You will coordinate with product, engineering and data teams to gather requirements, define stories, and test updates while guiding adoption campaigns and training

Qualifications

• BS/BA degree or combination of experience and formal education.
• Experience building and supporting Advertising business lead-to-cash systems with an Advertising portal front end and Order Management backend preferred.
• Experience driving large-scale systems initiatives including onboarding CRM, Order Management, Lead-to-Cash stack, productivity tools, business integration and M&As.
• Solution Architecture skillset exposure bringing a variety of technology together for a unified experience.
• Relevant experience (e.g. Product Owner/Manager, Manager/Consultant) in requirement gathering, user story definition, liaising with tech, functional testing and user testing management.
• Understand your team's technologies and be able to evaluate system designs and architecture as you participate in discussions.
• Ensure cross-collaboration with multiple engineering teams to deliver on shared objectives.
• Experience implementing or managing CRM, Order Management or other Revenue Ops operational systems (Salesforce.com preferred).
• 5+ years of relevant professional experience, with suitable educational qualifications.
• Strong project management, stakeholder management and communication skills.
• Keen analytical and proven problem-solving skills with a detail-driven and results-oriented approach.

Responsibilities

• Drive both large and incremental systems improvement efforts for Commerce Media across tools and platforms.
• Partner with diverse teams and business lines to bring innovative systems to life and ensure best-in-class governance and processes are being used.
• Act as the bridge between business and tech stakeholders to collect business needs, write technical stories and work with technology teams to test, validate and implement.
• Collaborate with system engineering for systems projects including design and integration ensuring they function optimally and meet business needs.
• Provide training and support adoption to the systems' user base.
• Provide technical and process support for inquiries on systems and processes related to Commerce Media / Advertising business tools.
• Support investigation and resolution of issues, concerns and general requests.
• Conduct periodic Quality Control checks and Data Audits.

Skills

Project management

Stakeholder mgmt

Communication skills

CRM experience

Requirements gathering

Cross-functional collaboration

Technical liaison

Revenue Ops systems

Education

BS/BA degree

Tools

Salesforce

Order Management

Tableau

MS Copilot

Confluence

Alteryx

Seismic

Job description

Mastercard is seeking an Advertising Revenue Systems Manager to drive the lead-to-cash systems for our Commerce Media group. You will oversee Salesforce-based tools, integration with SAP/Tableau and productivity suites, improving usability and delivering enhancements for advertising business users across multiple personas.

You will coordinate with product, engineering and data teams to gather requirements, define stories, and test updates while guiding adoption campaigns and training