Advertising Operations & Client Services Lead

Lessiter Media, Inc.; Town of Brookfield (WI); Vor Ort; USD 50.000 - 70.000; Vollzeit

Benefits dieser Stelle

ICHRA

Dental insurance

401K match

Annual profit sharing

Laptop provided

Free parking

Zusammenfassung

Lessiter Media, Inc. is seeking a Client Services Coordinator to oversee print and digital advertising operations, ensuring accuracy and on-time delivery across ad sales.

You will coordinate placements, communicate with clients/agencies, and partner with Production and Digital teams to execute campaigns. You will also drive process improvements, manage CRM data, generate timely sales reports, and support billing and sponsorships.

Qualifikationen

• Strong organizational and project management skills with the ability to manage multiple priorities and deadlines.
• Experience coordinating print and digital advertising workflows or similar operations.
• Excellent communication and client service skills, with the ability to work effectively with clients, agencies, and internal teams.
• High attention to detail and accuracy in data management, scheduling, and ad placement.
• Proficiency with CRM systems and ability to manage databases and reporting.
• Working knowledge of digital advertising, email campaigns, and basic performance metrics.
• Familiarity with print production processes and ad trafficking concepts.
• Experience with Microsoft Office tools (Excel, Word, Outlook) and reporting tools.
• Problem-solving mindset with the ability to identify process improvements and drive efficiency.
• Ability to work in a fast-paced, deadline-driven environment.
• Strong analytical skills with the ability to generate and interpret reports.
• Team-oriented with the ability to train and support others on systems and processes.

Aufgaben

• Own day-to-day client services operations and advertising workflow.
• Coordinate placement of all print and digital advertising, ensuring accuracy and timeliness.
• Communicate with clients and agencies regarding materials, deadlines, and placements.
• Partner with Production and Digital Media teams to ensure correct ad placement and campaign execution.
• Identify and implement process improvements to increase efficiency and accuracy in ad services.
• Ensure accurate and timely billing for all print, digital, and special advertising projects; support accounting as needed.
• Coordinate special advertising initiatives and sponsorships with publisher and conference teams.
• Maintain and update advertiser database and support data processing for promotions and audience development.
• Manage CRM setup, updates, and reporting; provide timely and accurate sales data.
• Train sales staff on systems, tools, and process updates.
• Provide regular reporting on ad sales, campaigns, and special programs.
• Serve as project manager for sponsored, native, and custom content programs.
• Perform additional duties as assigned.

Kenntnisse

Organization

Project management

Client service

Attention to detail

Data reporting

CRM proficiency

Digital ads

Excel/Office

Teamwork

Training others

Tools

CRM software

Office tools

Jobbeschreibung

Lessiter Media, Inc. is seeking a Client Services Coordinator to oversee print and digital advertising operations, ensuring accuracy and on-time delivery across ad sales.

You will coordinate placements, communicate with clients/agencies, and partner with Production and Digital teams to execute campaigns. You will also drive process improvements, manage CRM data, generate timely sales reports, and support billing and sponsorships.