Adventureland Park - Retail Attendant

Parques Reunidos; Altoona (IA); On-site; USD 25,000 - 35,000; Full time

Job summary

Join a vibrant team at a leading entertainment venue where you can create memorable experiences for guests. As a Retail Attendant, you will engage with visitors, assist them in finding the perfect souvenirs, and ensure a welcoming atmosphere. This role offers the chance to work in a fun environment, develop customer service skills, and enjoy perks like free admission to the park. If you are enthusiastic and ready to make a positive impact, this is the perfect opportunity for you!

Benefits

Flexible schedule

Free admission to Adventureland Theme Park

Exclusive company-sponsored events

Qualifications

• Exceptional customer service skills required.
• Ability to engage positively with guests to promote sales.

Responsibilities

• Greet guests and assist with merchandise inquiries.
• Operate POS equipment and ensure merchandise is well stocked.

Skills

Customer Service Skills

Sales Techniques

Point of Sale (POS) Technology

Education

No formal education required

Tools

POS Equipment

Job description

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Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues, hotels and educational venues across 11 different states.

Palace Entertainment owns and operates some of the country’s largest and most prestigious venues including: National Historic Landmark, Kennywood Park, America’s Oldest Amusement Park, Lake Compounce, the world’s first ever Cartoon Network Hotel, Best Family Theme Park Dutch Wonderland and a variety of other family-friendly parks and campgrounds throughout the United States.

Palace Entertainment is a subsidiary of Parques Reunidos, one of the leading global operators, with more than 60 different assets (theme parks, zoos and marine parks, water parks and other attractions), spread out over various countries across Europe, North America, the Middle East and Australia.

Work in a fun environment helping guests make memories of a lifetime with the children in their life! You will make friends and get to meet new people every day while assisting them in our gift shops.

The outgoing and service-oriented Retail Attendant provides fast and courteous service to our guests interested in purchasing a souvenir to remember their experience.

We Are Currently Looking For a

Adventureland Park - Retail Attendant

Roles & Responsibilities

• Welcome and greet all guests with a smile as they enter retail locations
• Initiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirs
• Maintain a general knowledge of all available merchandise to assist guests with questions regarding our products
• Attempt to increase revenue by utilizing various sales techniques, such as suggestive selling or upselling
• Resolve guest concerns in a courteous and prompt manner
• Promptly communicate potential issues or complaints to retail or park leadership, as needed
• Operate all POS equipment accurately to finalize all purchases
• Ensure merchandise is well stocked, organized, and presentable
• Refold or rehang clothing items as necessary
• Ensure the retail locations are clean and safe for our guests
• Operate mobile retail carts, when applicable
• Ensure that the retail space is free of tripping hazards or any other threats that could potentially injure a guest or another employee
• All other duties assigned by leadership
  
  

Education & Experience

• No education required
• Previous work experience is not required
  
  

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements

• Must be at least 14 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Ability to positively engage with guests to promote sales and customer satisfaction
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus
• Ability to follow direction, multi-task, and work as part of a team as well as independently
  
  

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more
  
  

Working Conditions

• This role will be based in one or more retail locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Some exposure to dust and chemical cleaning agents
  
  

Team Member Benefits

Working at Adventureland Resort is about making people happy! It’s about being independent and having fun, making new friends and earning extra money while doing so. As a Adventureland Resort employee, you can be the smiling face that makes a great first impression for incoming guests, a cook that serves up tasty treats and culinary delights, a lifeguard who soaks up the sun while keeping guests safe, or a ride operator that keeps guests coming back for more thrills! There are many exciting seasonal job opportunities available to take your summer job to new heights!

Palace Perks & Benefits

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season
  
  

We’ve got great jobs for people just starting out in the workforce, looking for a second job or staying active after retirement. If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!

Do not miss the chance to spark your career now!

Do not miss the chance to spark your career now!

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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