Adventureland Park - Retail Attendant

Castlepark; Altoona, Northern (PA, KY); On-site; USD 25,000 - 35,000; Part time

Job summary

Join an exciting and dynamic environment where you can create unforgettable memories for guests! As a Retail Attendant, you'll play a vital role in enhancing the guest experience by providing exceptional service and support in our gift shops. This position allows you to engage with visitors, assist them in finding the perfect souvenirs, and utilize your sales skills to promote merchandise. With flexible scheduling and the opportunity to work in a fun, outdoor setting, this role is perfect for those looking to make friends and enjoy their work. Don't miss the chance to be part of a vibrant team that values creativity and customer satisfaction!

Benefits

Flexible schedule

Free admission to Adventureland Theme Park/Waterpark

Invitations to exclusive employee events

Qualifications

• Exceptional customer service skills are essential for engaging with guests.
• No formal education or previous experience is required for this role.

Responsibilities

• Greet guests and assist with merchandise inquiries in a friendly manner.
• Ensure retail locations are clean, organized, and well-stocked.

Skills

Customer Service Skills

Sales Techniques

POS Technology

Bilingual Skills (Spanish)

Education

No formal education required

Tools

Point of Sale (POS) System

Job description

Adventureland Park - Retail Attendant

Apply locations: Adventureland, 3200 Adventureland drive, Altoona, IA 50009, United States of America

Posted 3 Days Ago | Job Requisition ID: JR105536

Palace Entertainment is a leading leisure park operator in the United States and Australia overseeing more than 25 entertainment venues across 11 different states.

Work in a fun environment helping guests make memories of a lifetime! You will make friends and meet new people every day while assisting them in our gift shops.

The outgoing and service-oriented Retail Attendant provides fast and courteous service to our guests interested in purchasing a souvenir to remember their experience.

Roles & Responsibilities:

• Welcome and greet all guests with a smile as they enter retail locations
• Initiate conversations with guests and assist with any questions they may have regarding our merchandise or souvenirs
• Maintain a general knowledge of all available merchandise to assist guests with questions
• Attempt to increase revenue by utilizing various sales techniques, such as suggestive selling or upselling
• Resolve guest concerns in a courteous and prompt manner
• Promptly communicate potential issues or complaints to retail or park leadership, as needed
• Operate all POS equipment accurately to finalize all purchases
• Ensure merchandise is well stocked, organized, and presentable
• Refold or rehang clothing items as necessary
• Ensure the retail locations are clean and safe for our guests
• Operate mobile retail carts, when applicable
• Ensure that the retail space is free of tripping hazards or any other threats that could potentially injure a guest or another employee
• All other duties assigned by leadership

Education & Experience:

• No education required
• Previous work experience is not required

Language: Ability to read, write, and speak fluent English; Spanish or other bilingual language skills are a plus.

Requirements:

• Must be at least 14 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Must have reliable transportation to and from your scheduled shift
• Ability to comply with all uniform policies
• Must possess exceptional customer service skills
• Ability to positively engage with guests to promote sales and customer satisfaction
• Previous experience with Point of Sale (POS) technology and PCI compliance a plus
• Ability to follow direction, multi-task, and work as part of a team as well as independently

Physical Requirements:

• Ability to stand, walk, and remain on feet for the majority of the workday
• Ability to frequently stoop, twist, kneel, bend, squat, or reach above shoulders
• Ability to carry, push, pull, lift, and hold objects weighing 30 pounds or more

Working Conditions:

• This role will be based in one or more retail locations throughout the park, with exposure to both indoor and outdoor environments
• Frequent exposure to variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Some exposure to dust and chemical cleaning agents

Team Member Benefits:

• Flexible schedule
• Ability to cross-train and learn unique skills across various departments
• Free admission to Adventureland Theme Park/Waterpark and all Palace Entertainment parks on your days off
• Invitations to exclusive company-sponsored employee events throughout the season

If you want a fun, flexible job with an innovative company, look no further than Adventureland Resort. Apply today!