Advancement Assistant

Paws With A Cause; Wayland (KY); On-site; USD 23,000 - 28,000; Part time

Job summary

Paws With A Cause is seeking a part-time Advancement Assistant to support the Advancement team with administrative duties and donor communication. The role emphasizes organization, attention to detail, and friendly customer service to donors and volunteers.

The position offers 20 hours per week at $17–$20 per hour with flexible days and hours. Proficiency in Microsoft Office and familiarity with donor CRM systems like Raiser's Edge NXT are preferred.

Qualifications

• Requires strong attention to detail and accuracy.
• Proficient in Microsoft Office Suite (Excel, Word, Outlook).
• Experience in fundraising, nonprofit operations, or customer service preferred.

Responsibilities

• Provide administrative support to advancement team leadership, including scheduling, minutes, and materials.
• Respond professionally to donor inquiries by phone, email, and mail.
• Prepare and distribute donor acknowledgements, tax receipts, and donor notifications.
• Support database management and gift entry with accurate donor records.
• Coordinate fundraising events and maintain attendee records.

Skills

Organization

Detail oriented

Communication

Customer service

Time management

Multitasking

Excel

Education

High school diploma or GED

Associate or Bachelor's degree preferred

Tools

Raiser’s Edge NXT

CRM systems

Job description

Description

Paws With A Cause® is looking for a part-time team member who is organized, detail-oriented, and friendly to join our Advancement team! The right person will be able to multi-task, handle shifting priorities, and stay organized! This is a Part-time, hourly position working 20 hours per week. Hourly rate is between $17-$20, commensurate with experience. Flexibility on days and times.

About Paws With A Cause

Paws With A Cause (PAWS) exists to create opportunities to live with dignity, companionship and confidence. We do our best work by embodying our core values: adaptability, dedication, innovation, optimism, and gratitude

To transform lives and strengthen communities through partnerships with custom-trained working dogs

Position Summary

The Advancement Assistant provides administrative and operational support to the Advancement team, with a primary focus on day-to-day department support. This role is ideal for someone who is highly organized, detail-oriented, and passionate about supporting fundraising efforts through department support and exceptional customer service.

The Advancement Assistant plays an important role in ensuring donors receive timely, accurate, and meaningful communication while helping maintain the integrity of the organization’s fundraising systems and records.

Key Accountabilities

• Admin Support to Advancement Leadership
• Advocate Ambassador for PAWS

Essential Responsibilities

1. Provide administrative support to advancement team leadership. This may include scheduling meetings, taking minutes, preparing materials, making travel arrangements, ordering and maintaining supplies, and coordinating calendars.
2. Respond professionally and courteously to donor inquiries by phone, email, and mail.
3. Prepare and distribute donor acknowledgements, tax receipts, and special donor notifications.
4. Support database management and gift entry ensuring accurate donor record keeping.
5. Support fundraising events through administrative coordination and maintaining attendee records.
6. Maintain organized digital and physical filing systems and uphold confidentiality of donor information.

Non-Essential Responsibilities

1. Assist with advancement-based research and writing projects as needed.
2. Handwrite donor thank-you notes and cultivation cards.
3. Participate in organization-wide events, volunteer activities, and other special projects as assigned.

Supervision Received

• Specific Direction - Follows established work procedures. Receives periodic checks for performance. Refers unique questions/conditions to immediate supervisor

Supervisory Responsibilities

• No supervisory responsibilities

Requirements

Education & Experience

1. High school diploma or GED required; associate or bachelor’s degree preferred.
2. Minimum of 2–3 years of administrative, database, or office support experience.
3. Experience working in fundraising, nonprofit operations, or customer service preferred.
4. Experience with Raiser’s Edge NXT or CRM systems.

Other Knowledge, Skills & Abilities

1. Strong attention to detail and commitment to accuracy.
2. Excellent organizational and time management skills.
3. Strong written and verbal communication skills.
4. Ability to manage multiple priorities in a fast-paced environment.
5. Comfort with taking direction from multiple team members.
6. Ability to independently research, organize, and share information from diverse sources.
7. Highly proficient in Microsoft Office Suite, particularly Excel, Word, and Outlook.
8. Experience with Raiser’s Edge NXT or similar CRM/database system.
9. Ability to handle sensitive and confidential information with professionalism.
10. Positive attitude and strong interpersonal skills with a collaborative approach to teamwork.

Core competencies

1. Detail Oriented: Meticulous attention to all aspects of a situation or task and ensures accuracy in documentation and data
2. Time Management: Ability to effectively utilize available time for the completion of necessary job tasks
3. Task Completion: Ability to complete assigned tasks accurately and efficiently, following set procedures and following up when necessary
4. Team Player: Ability to be an active participant of a team and move the team toward the completion of goals
5. Communication: Communicates clearly, professionally, and compassionately with donors, staff, and volunteers.

Physical Requirements:

Average Daily Physical Requirements

• Work in stationary position - More than 5 hours
• Move about work area - Less than 2 hours
• Use hands/fingers to handle or feel - More than 5 hours
• Reach with hands and arms - More than 5 hours
• Ascend/Descend (stairs/ladder/etc.) - Less than 2 hours
• Bend, stoop, kneel, crouch, or crawl - Less than 2 hours
• Communicate with various parties - More than 5 hours
• Detect flavors or smells - None
• Move up to 20 pounds - Less than 2 hours
• Visual acuity - More than 5 hours
• Read and understand written word - More than 5 hours
• Drive/Travel - None
• Operate computer and general office machines - More than 5 hours
• Operate machines or material handling equipment - None

Environmental Conditions:

Average Daily Environmental Conditions

• Office Environment: No exposure to extreme heat, cold, noise, chemicals or hazardous equipment. - More than 5 hours
• Manufacturing Environment: Exposure to dust, oil, various chemicals, solvents, or fumes. - None
• Medical Environment: Exposure to body fluids, radiation, medical equipment, solvents or chemicals. - None
• Noise: Exposure to constant or intermittent extreme sounds. - Less than 2 hours
• Temperature: Exposure to extreme heat or cold either indoors or outside. - None

This job description does not list all duties of the job. Employees may be asked by management to perform other duties as needed. The Company reserves the right to revise this job description at any time. This job description is not a contract for employment and does not infringe upon the Company’s at will employment status.

Employee Signature: ________________________________ Date: ___________________