Advanced Medical Support Specialist

Google; Phoenix (AZ); On-site; USD 36,000 - 60,000; Full time

Job summary

Google is seeking a Medical Support Assistant (Advanced) to support the patient care team. The role involves coordinating appointments, tracking encounters, and ensuring readiness for visits through careful pre‑appointment checks.

You will participate in team huddles, update electronic records, and help manage inventories and supplies to sustain smooth clinic operations. Responsibilities include scheduling for new and established patients, supporting problem‑solving in operations, and ensuring

Responsibilities

• Coordinates with the patient care team to review clinic appointment availability.
• Schedules new and established patient appointments.
• Tracks and facilitates completion of encounters and consults.
• Participates in team huddles and team meetings to manage patient care.
• Sets priorities and deadlines, adjusting the workflow to meet team and patient needs.
• Reinforces the plan of care and self‑help solutions and enters data into the electronic record.
• Monitors pre‑appointment requirements to assure readiness for visits or procedures.
• Manages the electronic wait list to verify accuracy and resolve issues.
• Participates in problem solving on operational issues in team meetings.
• Performs administrative follow‑up actions.
• Shares information and collaborates with the medical team to assure continuity of care.
• Evaluates patient information and schedule lists to determine vesting status.
• Gathers information and compiles data to meet service needs.
• Educates providers about shared patients and brings issues to their attention.
• Takes care of inventories, supplies, and office supplies.

Job description

Google is seeking a Medical Support Assistant (Advanced) to support the patient care team. The role involves coordinating appointments, tracking encounters, and ensuring readiness for visits through careful pre‑appointment checks.

You will participate in team huddles, update electronic records, and help manage inventories and supplies to sustain smooth clinic operations. Responsibilities include scheduling for new and established patients, supporting problem‑solving in operations, and ensuring