Advanced Medical Support Assistant – Radiology Admin

US-Department-of-Veterans-Affair; Fayetteville (AR); On-site; USD 52,000 - 66,000; Full time

Job summary

The Veterans Health Care System of the Ozarks in Fayetteville, Arkansas seeks an Advanced Medical Support Assistant in the Health Administration Service, Radiology Department. This GS-06 position provides expert administrative patient support within an interdisciplinary care delivery model.

Responsibilities include coordinating clinic schedules, managing referrals and follow-up care, and communicating effectively with teams across clinics, VA centers, and external facilities.

Qualifications

• High school diploma or GED required.
• One year of experience equivalent to GS-05.
• Advanced knowledge of health care processes and patient access.
• Ability to collaborate with interdisciplinary care teams.
• Excellent written and verbal communication with patients and staff.

Responsibilities

• Provide advanced administrative patient support within interdisciplinary care delivery.
• Coordinate clinic appointment availability and adjust schedules to support clinics.
• Maintain effective communication with VA centers and external facilities.
• Prepare correspondence and manage follow-up care such as consults.

Skills

Advanced healthcare knowledge

Interdisciplinary collaboration

Patient communication

Prioritization & organization

Education

High school diploma or GED

Job description

The Veterans Health Care System of the Ozarks in Fayetteville, Arkansas seeks an Advanced Medical Support Assistant in the Health Administration Service, Radiology Department. This GS-06 position provides expert administrative patient support within an interdisciplinary care delivery model.

Responsibilities include coordinating clinic schedules, managing referrals and follow-up care, and communicating effectively with teams across clinics, VA centers, and external facilities.