Advanced Medical Support Assistant (Health Benefits Enrollment & Eligibility)

U.S. Department of Veterans Affairs; Indianapolis (IN); On-site; USD 45,000 - 59,000; Full time

Job summary

Join a leading federal agency as an Advanced Medical Support Assistant, focusing on veterans' health benefits enrollment and eligibility. This role involves interviewing applicants, verifying eligibility, and managing enrollment data to ensure timely registration of new veterans. The position offers a structured work schedule and various federal employment benefits.

Benefits

Leave accrual

Health care

Federal employment perks

Qualifications

• Experience or education equivalent to six months of clerical or administrative work.
• One year of experience at the next lower grade level required.

Responsibilities

• Serve as a specialist on eligibility and enrollment issues.
• Provide administrative and technical assistance related to veterans' health benefits.
• Manage applications received through various channels.

Skills

Communication

Collaboration

Organization

Knowledge of healthcare processes

Education

High school diploma

Clerical or administrative work

Job description

Advanced Medical Support Assistant (Health Benefits Enrollment & Eligibility)

Join to apply for the Advanced Medical Support Assistant (Health Benefits Enrollment & Eligibility) role at U.S. Department of Veterans Affairs.

This position involves serving as a specialist on eligibility and enrollment issues, providing administrative and technical assistance related to veterans' health benefits, and managing applications received through various channels.

Pay Range: $45,378 - $58,989 per year (based on skills and experience).

Summary

The incumbent serves as an AMSA under HBU to the Health Administration Service, focusing on eligibility and enrollment of veterans into VA healthcare. Responsibilities include interviewing applicants, verifying eligibility, managing enrollment data, and ensuring timely registration of new veterans.

Work Schedule

Monday - Friday, with various start times (7:00am, 7:30am, or 8:00am).

Requirements

• U.S. Citizen
• Selective Service Registration (for males born after 12/31/1959)
• Proficiency in English
• Background/security investigation
• Completion of online onboarding

Qualifications

Experience or education equivalent to six months of clerical or administrative work, or one year above high school. One year of experience at the next lower grade level is also required, demonstrating skills in communication, collaboration, organization, and knowledge of healthcare processes.

Education

Must submit transcripts if qualifications are based on education. Recognized degrees from accredited institutions are acceptable.

Additional Information

Benefits include leave accrual, health care, and other federal employment perks. This position is in the Excepted Service and does not confer competitive status.