Advanced Emergency Care Technician (ICT) – ED Support

U.S. Department of Veterans Affairs; Fayetteville (NC); On-site; USD 52,000 - 66,000; Full time

Job summary

U.S. Department of Veterans Affairs seeks an Intermediate Care Technician (ICT) for the Fayetteville VA Medical Center. The role supports ED operations, conducts patient screening, and assists in emergency and psychiatric care under licensed supervision.

Required are basic life support skills, clinical tasks, and experience with observation-based assessments. Training includes telemetry, specimen collection, and wound care; shifts are 24/7 as per ED protocols.

Qualifications

• Specialized experience required: 1 year at GS-6 or equivalent in medical/ED roles.
• Time-in-grade requirements apply for current/former federal employees.
• Education can substitute for experience as described: 1 year of grad education for GS-7.

Responsibilities

• Assist ED licensed personnel with delivery of care in emergency, high-risk situations.
• Perform observation-based patient screening and collect health data.
• Set up equipment and pass instruments during procedures.
• Manage basic life support certification and related tasks as needed.
• Document actions and patient responses in health records.
• Support mental health interventions and crisis management in the ED.
• Assist with telemetry, blood draws, specimen collection, and wound care.
• Respond to medical emergencies as part of Rapid Response/Code Blue teams.

Skills

Medication administration

Emergency care

Patient screening

Mental health support

Observation/communication

Medical documentation

Vital signs/POC testing

Telemetry/telehealth peripherals

Education

Graduate education or internship in related field

Tools

Telehealth peripherals

Job description

U.S. Department of Veterans Affairs seeks an Intermediate Care Technician (ICT) for the Fayetteville VA Medical Center. The role supports ED operations, conducts patient screening, and assists in emergency and psychiatric care under licensed supervision.

Required are basic life support skills, clinical tasks, and experience with observation-based assessments. Training includes telemetry, specimen collection, and wound care; shifts are 24/7 as per ED protocols.